Customer Ratings & Reviews

The Customer Service Agent was very helpful and the Price was good

This was a great starting surround sound. I have not had any issues until recently with the sound sounding a bit off but overall a great surround sound.

I always buy a warranty for my television! You may never know what could happen! I bought 5 tvs and had to use the warranty 2x it will take about less then a week to get a new TV as soon as you call

I don't ever regret the extra protection! i bought a plasma a few years back and the screen went out 3months b4 the warranty was up (Bummer) the TV was $849 new and Geek squad came out and put a new screen in and cost almost $1200 to repair "Don't forget the Warranty"

Look if you’re going to buy expensive products them be smart about it and protect them with Geek Squad

Great visual quality plex has some issues unfortunately and the lack of game streaming apps is felt.

amazing service worth the investment thanks best buy

literally worth the money its an amazing investment.

Haven't used this yet probably never will but it's a good thing to have just in case

Good product, recommended, very useful, I will buy it again, well recommended.

Manager was very informative at the store in helping me to choose this service plan.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

Love that you can spend a lil extra money to make sure your stuff is covered incase of something stupid happens

They handled my tv with care wonderful people I like it

Worth purchasing as you never know when their assistant will be needed. I've called them once so far and am glad I made the purchase.

Recommended for any purchases just for extra protection

I guess is a good protection because I haven’t used yet

Amazing! Reliable! loyal! Trustworthy! Available 24/7! Caring!

If anyone is purchasing any electronic device, you must buy the extra warranty. Products are not made like they use to be. After having a tv for 4 years and it is completely dead now, I wish I would have bought the 5 year plan. Dont be like me, make sure you are covered.

I’ve never had to use this service and hope I never do which is why I buy Samsung products.