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Customer reviews

Rating 4.7 out of 5 stars with 30641 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 358 Showing 7,141-7,160 of 30,641 reviews
  • Rated 5 out of 5 stars

    Geek squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my TV along with the Geeksquad. They came to my house and brought the new TV when the first TV stopped working for no reason. This was during Covid and brought the TV out. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the geek squad service this year but my experience in the past has been excellent. I would recommend for peace of mind on all electronic and appliance purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is te best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having geek squad they always help me out when I don’t know what’s going on. Never had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential if you have a big family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year protection plan is the only plan that is worth it in my opinion, as 1 or 2 years is too short of a time for anything to happen to a TV. But 5 years is long enough for some kind of accident to happen, especially if you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best insurance plan around. $247 for 3 yrs and if they can't fix it then they will replace it. How great is that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mdl1962

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient, Friendly and knowledgeable staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will recommend geek squad for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad that Best Buy have you guys I like having protection on shorten things like tvs watches and apple products and other things too it’s very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy return process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy extended warranty’s are straight forward and easy to use when something breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically do not purchase warranties. However, the Geek Squad Service program was too good to pass on. Five years is a long period of time for an insurance/warranty program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was making a large purchase for a new flat screen. I wanted to make sure I was protected. The Geek Squad has proven fast and reliable in the past, so I opted to add a warranty this time around too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big fan of protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan is typically priced based on the value of the item. Adding this to major appliances such as a TV is a good idea. I prefer working with Geek Squad and the local store ofer the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad technician really knew his job. He helped us with getting a replacement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad are on the ball.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pickup at store was so easy. Squad was assertive and very kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it along with my tv so just in case something happens I know I’m covered with geek squad. I’d had geek squad on other items and they helped with them so didn’t hesitate to get it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a good service ,protection and very well knowledge. I recomend to buy the extended warranty .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like adding geek squad protection because you never know what can or will happen, the only issue is something always happens after that 2 year warranty is up, and I never get the 5 year...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Samsung 4K 7000

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Clear picture Super Clear picture Super Clear picture

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this protection for our laptap and love that we can have geek squad check it for viruses and ensure it is running efficently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.kisha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have because I would not have to buy another tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second TV I have purchased within the past few months. Great value!

    I would recommend this to a friend