Customer Ratings & Reviews

Better to have it and not need it, then need it and not have it.

So thankful that this service exists. Life saver. You will never regret purchasing this service.

They're great to work on my pc. Very professional ,doing there job.

geek squad protection plan for TV offers free repair at home, or free pickup and delivery to repair at their center. this is quite hassle free. They also offers only 3-5 dead pixels minimum needed instead 9 with samsung warrenty

Great service. On time. The help that one expects from a technical group.

Can't beat the fact that you get more years of buyer protection. Thanks, Bestbuy!!

Havent neede to use it yet but have used their services in the past for other products

I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

it is like buying life insurance...you hope you never need it. We have not needed it.

I never used to buy extended warranty services but I've purchased and had to use it and couldn't believe how good I was treated when I did go to use it.

Helped with return/ exchange. Gave some piece of mind

Great protection plan. Overall satisfied with this buy

Learned in the past that it’s better to be safe than sorry…can’t tell you how many times I have been thankful I purchased warranty.

Sold by me and wouldn't have not had it any other way!

Piece of mind that if anything happens its taken care of

Good protection plan better than any other i have ised before i always buy it when buying a new device

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

Had this service with my old tv several years ago. Never had to use it but was given extra bonus points when the term ended without use for my older TV. HAven't read all the way through the terms yet to find out if the still do that but no complaints so far. Peace of mind for a newer tv manufacturor.

A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.