Customer Ratings & Reviews

Service was great. Very quick and direct with answers to questions.

First time purchasing geek squad protection. I feel confident with the purchase. I will get geek squad protection on all future purchases

I have not used geek squad care since 2013 however i hope it is worth it from what i remember.

Purchased the 5 year geek squad plan when we bought our new tv. We love the geek squad protection programs they cover so much and for only 89.99 for 5 years it’s so worth it!!

I super wish some of these protection plans didn't cost so much, but glad our items are protected if something happens to them.

Worth every penny! The Geek Squad in home service personnel are skilled with the latest tech so it helps for folks who aren't so skilled!

This program really works. My tv went out and it was replaced.

Sounds great easy set up ........................

It has been my experience that “Flat panel TVs Fail” I won’t buy one without an extended warranty. Best Buy’s extended warranty used to be a money warranty however it is now a replacement warranty. Still a good deal but not as great as the money back Program.

So far so good……………………………………………………………………..………………..

Bought this for protection of my 70 inch tv this will give me assurance that I have nothing to worry about should my tv runs into an issue

Didn’t require their services, but it’s good to have the protection plan, even though I don’t foresee any mishaps with the item purchased.

It pays to put extra protect on your items. The time that you don't get it something happens. It is quick and easy to use when needed.

A nice addition with the standard manufacturer warranty. Decent price point of plans. A definite plus that supplies a peace of mind.

With TV prices so low & competitive, it just makes good sense to purchase a two year coverage; as a single repair without insurance could easily cost you more than the entire purchase price.

The warranty extended is bestbuy fast fix or replaced with new one

Great has taken care of several computers and phones but noty 40 inch tv.

Better to have it and not need it than to need it and not have it. I've had to use this type of insurance before on things I've purchased at other places. It really saves you a headache.

Excellent service to have! The Geek Squad are very courteous & knowledgeable about all products. They are fast to respond & repair problems

Good plan for all those unexpected things that occur in life, it's like insurance you buy it and with luck you never need to use it