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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30747 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 569 Showing 11,361-11,380 of 30,747 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things you can buy for an expensive gadget. Is the insurance all you have to do is call and they will help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had service contract on my older TV and it was quickly repaired, actually they re-built it just before the contract expired. Worth every penny. No hassle, just quick repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping to not use it, but if it’s needed, it’s better to be safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have...peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth to protect your investment...in entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the services that the Greeks squad provides every time I've had to take my PCI was very pleased with the work that was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rocks. I have warranty on all my products because their service is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries Purchase With Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free purchase when you add the extended warranty, the best in the industry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always super easy to arrange and always worth getting insurance with tech. You never know exactly what could be wrong or could go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    havent had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Protection yet but for $40 for 5 years I wont be upset if i dont have it. Better to have it then to need it and not have it. Only 4 stars since i haven't had to use it so i dont know if its easy and simple or a pain to resolve problems with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS get the Geek squad protection on EVERYTHING I buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a piece of mind when you want to just forget what could happen to your device geek squad got you covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used...YET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service yet but I am confident that Best Buy would take care of our purchase. Have heard great reviews from others who have used the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with added protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always purchased extended warranty on all my appliances. Never had any issues with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always take out the geek squad protection plan because it’s definitely worth the money just Incase something does happen they’ll take care of it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't use much but read some of the guidelines and I like that you can transfer it to different items if you need to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit expensive but better than unprotected.!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance In Case something goes bump in the day as well as the night. If it's manmade there is room for error.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    What service is supposed to mean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get help with a tv i both in feb it is now dec and the tv keeps dropping volume then gets really loud i think it's outrageous that you can spend $300 on something that don't last a year and then trying to get hemp fixing it with a geek squad protection plan that you buy for this reason and what it costs you more money to fix it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like the insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use this, but glad I have it just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some agents are helpful some are just ignorant, i had to deal with few of them for my 1 transaction, over all was okay service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Highly recommend taking it. Absolutely a must for computers and monitors.

    I would recommend this to a friend