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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 586 Showing 11,701-11,720 of 30,748 reviews
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't beat in home service. did all installation , answered questions. we all need geeks sometimes.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have a problem profesional customer service always in time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents are so very helpful. It's always good to have protection on everything since you don't know if you will have issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan to protect a product. Hopefully will never need but have just in case

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ready to answer your call, professional, courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad. It offers peace of mind when I purchase a new product. It is like an insurance for new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven't had to use this protection yet. I have peace of mind knowing that they are there to help me when I do need it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squadis wonderful group. ☆☆☆☆☆☆☆☆☆☆☆

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got yours?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever purchase anything and they offer a warranty on it it is so worth the money. Best Buy is awesome in honouring warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy with any television. To my knowledge you must buy the 5 yr in order to be eligible for renewal. But I could be wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased Samsung 7000tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous service and good price. Very helpful loading tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use this so im not sure how to review it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A quarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for that extra feel of protection. This extends my comfort in buying electronics anything can go wrong but I’m protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I didn't know if I wanted to take this deal. However if my tv happens to break or fall they will replace it the first two years and I am known for crazy things to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an awesome service. I don't buy anything from Best Buy without getting it and updating in as many times as necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty cant beat it for the price. I like how they will come to the house I dont need to lug an large tv back to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I won’t be able to use my geek squad warranty review in bad taste but I’m looking for it’s a good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the Computer and Electronic Devices in my house this service is very much need because I am not that computer savy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfying support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support when I really needed it and not a long wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always buy protection for your electronic toys. Great incentive is you are able to extend the warranty at a later time if you don’t want to fork up the cash right away!

    I would recommend this to a friend