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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 604 Showing 12,061-12,080 of 30,748 reviews
  • Rated 5 out of 5 stars

    I bought this warranty on the TV the TV was three

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this warranty on the TV the TV was three years old and the motherboard went out on it and I got a brand new better TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all good for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good for protection, always recommended one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have replaced two TV purchased without protections plans in past two years. Hopefully this protection plan will prevent the need to replace any TVs within the next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to use this service in my new purchase but I have used in the past so I decided to have it again just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sleep much more peacefully knowing my equipments are covered by the extra warranty of Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, but they don’t get you a replacement television until a 30 day wait period is over.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Derek. Thank you for sharing this with us. We're happy you've had great service. We appreciate the insight and feedback as this can help us improve our services for the future. If you have any further questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase extra protection plan because it's great to have. This is something I've always purchase especially to save money when something goes wrong with the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful people when stuff breaks they make sure they get the best for you and very understanding and informational

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty you can get from any store out there ive never has a problem with them taking care of a product if something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service - please take it if you have the option. It will save you a bunch of money in the future and it will never disappoint you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squaad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been Knowledgable People that took care of My Products for 15 years now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome have an extra support without going out from home. They will assist you and go to your place without an extra cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy and appreciate any and all purchases i have made at Best Buy. I, so far, have no problem with any item. Helpful employees. Especially prompt response by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price for the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid approx. $93 for this 5 yr warranty which was well worth the peace of mind I have knowing any glitch will be fixed by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squizzle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These geeks are protecting my squad with little to no impunity it’s great to see them in action I love it and I love the geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the geek squads service when i need it for my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good that I have not had to use the service yet for a TV I purchased, but is good to know that I have the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yet to be seen,,,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet but seems like a good deal....we shall see if they weasel out of the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase geek squad insurance. I have never had an issue with getting repairs or returning broken items.

    I would recommend this to a friend