Customer Ratings & Reviews

smart and patient and very, very knowledgeable and to this day continue to be

It is a must when buying a new tv. Instead of having to deal with the manufacture they come out and provide better service.

Very helpful and nice warranty to have to secure my stufd

The Geeks have always been helpful. I’ve only had one instance that the initial person was useless, besides that, they are worth it.

I can say good or bad because I haven’t had to use the service. So I only gave it 4 stars but it’s good to have

It's better to have an insurance rather than taking some chances on this high end electronics.

The guys mounted tv and hooked everything up and walked me thru the setup process, they were excellent!!

You always want to protect your electronics! BUT remember... you can only add the extended warranty at the time of purchase! Definitely worth the extra up front cost.

Having the plan helps to reassure that I will have a good chance of getting a replacement if my product somehow gets damaged

The agent was very knowledgeable of product and guided me through all the steps I needed to get it up and running properly.

Always get the Extended Warranty for your electronics especially when you can get it with the Geek Squad!!!

Okay price for the tv purchase. However, it could a little cheaper.

Geek Squad service is always top notch. They seem to always know what the problem is. Never had a bad experience with them.

I haven't had to use the Geek squad yet, but I included it in my purchase because I learned my lesson from an old purchase.

Great option to save money once item purchased breaks

The Geek Squad protection has really paid off, second tv they have replaced for us!

Well, I have not had an opportunity to use this service yet. Thankfully.

Super easy to get my tv replaced when it malfunctioned

Never buy a product without getting Best Buy’s warranty great service and warranty covers everything

the best deal in tech for those who know, IF YOU KNOW YOU KNOW