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Customer reviews

Rating 4.7 out of 5 stars with 30765 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 649 Showing 12,961-12,980 of 30,765 reviews
  • Rated 4 out of 5 stars

    Great insurance to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have not had to use my Geek squad protection yet, I am very happy to have it "in case"! Any kind of repair/replacement would be a difficult extra expense right now, so it is nice to have this "safety net" to fall back on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 2year protection plan just to have extra peice of mind if something happens to my new Sony x930e tv and before it runs out will prob add another 2years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'll need protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting the protection on all of your gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solutions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge staff had the perfect solution. Simple but beautiful. 4K TV just unplug and TVs resets on a soft boot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the geek squad warranty but have not used. You never know when you might need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection on my items, because anything happen I know it will be fix or replaced for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a 5 year Geek Squad Protection plan on my 40 inch television if anything should go wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thay were easy to work very organized and knew what thay were doing very neat that were in and out for about 2hours max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always rely on Geek Squad protection. The agents are always helpful, and if it can not be fixed, you will get your money back, usually as a Best Buy gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is essential. They always help us through any issues we come across. I get this on almost all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added geek squad and another product we purchased was replaced easily. I always add this it is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful! Always available and can always help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation and Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from the geek squad did an excellent job of installing our new TV and connecting to our other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the came out quick to fix my tv, when they didnt have the parts I got a refund to buy a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QUICK TV INSTALATION, AMAZING WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DELIVERY AND MOUNT ON TIME, THEY WORK ABOVE AND BEOND.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here. Best Buy does seem to be a great place to buy products with good peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy this service was offered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can enjoy my purchase knowing that if there is a problem, I have this program for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're certified to need this if you want to have a good TV for the rest of your years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is good they're willing to fix what you have before shipping it off first without even trying to fix it which most companies do not give any effort in doing so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was great! It really met the expectations

    I would recommend this to a friend