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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30795 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 782 Showing 15,621-15,640 of 30,795 reviews
  • Rated 5 out of 5 stars

    Questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called with questions and they were happy to assist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy protection is worth it on all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans great value for the price plus I love they actually do the repairs mostly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly and helpful. Great customer service. Will always buy this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for any problems that may arise. Love the fact that with a large TV they come to the house you do not have to bring it to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of those things you hope you never need but are glad you have it when you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the protection plan for our new TV worth the price and 2 years and with the size of our TV geek squad will even come to our house for repairs!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman recommended that we purchase this extended warranty. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop every fad and eco l

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast works with epson wireless scanner and wireless epson printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV is protected and covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing that my newly purchased TV has additional coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't make things like they used to. Always buy the extra protection it does pay in the long run!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents computer. The customer service and their patience was great for older Americans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy anything without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection and it has always paid off even if I never use it. Peace of mind is invaluable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this plan yet but it's a relatively cheap option for the services that offers to you I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance on my TV/computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I need you guys, whether it’s my computer, tv or appliance, you guys always come thru

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have protection on all the items you purchase because anything can go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff would recommend to anyone and everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i try and always take the extended out on TVs and it has saved me numerous times. always worth the money and highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this plan it covers all my computer needs and I don’t have to worry about my laptop

    I would recommend this to a friend