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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30741 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 30,741 reviews
  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing survive every time. Always helpful and there to guide knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with any questions that you may have. The plan is great to have because you don't have to worry about if something happens to it then it is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is also a 10 star perfect reveiw. Thank you….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the plan, and don’t worry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this! I am less worry about what can happen in the future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t had to use the protection plan and hope I.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I f I ever need t use the protection plan it’s nice to know it’s there and well worth the money. I’ve checked out what other plans offer and this goes beyond all of them and it’s nice to know they stand behind their products like they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to have it and not need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look forward to utilizing their services if needed in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan ever for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love purchasing this plans. You never know what can go qrong with an electronic devide. All thw representatives were kind a d help me through out my plan with Gsquad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung qled 32

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes tv for my bedroom and best caption. Able to watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have in anything you may need to have repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay! Geek Sqad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my new MacBook, I really appreciated the Geek Squad tech’s knowledge and explanations in setting up my new MacBook Air M3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FEEL AT EASE AND GREAT KNOWING I AM PROTECTED BY THE BEST TECHNICAL SUPPORT TEAM OUT THERE THANK YOU VERY MUCH AND VERY HIGHLY APPRECIATED!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from my guarantee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a thorough job of analyzing my TV’s odd behavior and recommended a replacement TV. I called the next day and they set up an appointment for a home visit. They were on time and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was Excellent, he went above and beyond for me... The world need more people like him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth delivery. Very friendly installation. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting the protection plan! A piece of my vacuum broke off many years later and I got a full refund in store credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Used the Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally do not purchase service warranties. As I was buying a new TV, I decided it would be a good idea. Thankfully I never had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gave me a refund for the prior tv that stopped working. Got a better one. Communication could have been better, the tracking and phone service was not the best. Had to go to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't have a basis to rate this yet as I haven't needed to use it and honestly hope I don't ever have to but am glad to have the protection if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my SAMSUNG TV to the third floor and as planned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product of choice, a need for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet and the tv is holding up just fine. But it’s in a young child’s room so the cost for peace of mind that whatever is broken can be fixed makes the value worth it.

    I would recommend this to a friend