Customer Ratings & Reviews

Haven't used itt for things like tv yet, but, based on prior experience, they are a First-rate operation.

Haven't used the service yet but have in the past and it was good.

Haven't really had to use yet. My tv did get delivered broken. However they did do what they could to get a new tv sent out&old one picked up with no major issues. Also suppose to compensate me for my time and wait. Will update again if i need them in the future.

Excellent picture and size. Works well for Play station also.

Picture and audio are both high quality ,and plenty of USB and video input and output. Overall great buy.

This warranty saved me with my TV purchase. We bought the display model since it was the last one in stock but the pixels started going out. Thankfully it was still within our warranty period. Since there was no longer a TV with like technology Best Buy refunded the entire purchase with a gift card that we were able to put towards a new TV.

This service protection really comes in handy. I am able to get help with fixes or troubleshooting on the covered devices whenever I need. It is a real god-send

Fast ,.............................................

The agents brought the TV upstairs with no complaints

Was not checked out after installing now tv will not work with remote I have tryed to get them back but customer service has not made it happen I can not recommend this service if they cannot make my new Q-LED work with remote can’t figure out why Best Buy wants input from customers but after reading reviews doesn’t follow through and make it work with Samsung remote control

I chose to set up the TV by myself. These guys delivered the products in good condition, did not play around, asked if we had any questions, answered a few, thanked us and left. Based on what I have seen so far, I don't have any worries about Best Buy follow-up.

The agents mounted new set to existing mount, set up and walked thru basic operations and functions. Saved a bunch of frustration using Geek Squad

A necessary add on when buying the Insignia tv brand. My orevious Insignia, which I loved, died after 4 years. And I did not have the extended warranty.

I was unsure about if Geek Squad coverage was worth it but i've been very pleased.

Usable and easy to apply it to get the help that you need. Just remember that it is concurrent with a manufacturer warranty.

Geek squad warranties always a good choice for me. I’ve purchased a warranty on almost everything electronic I buy and have only had to use it once. Excellent quality and service! Spend the extra money. It’s worth it because you never know.

I’ve never had to use this, but I know geek squad is great at what they do and I recommend getting this good warranty just in case something we’re to happen!

Best product to buy really loved it . Total value for money

Great to have in case of any incident or emergency that occurs

Geek squad is the thing to buy if you are buying electronic products from Best Buy. It gives you piece of mind. Less hassle and great customer satisfaction. I never had any problem whatsoever but would love to see quick phone connection when I dial customer support.