Customer Ratings & Reviews

I havent had problems with my tv so havent had to use warranty. Best buy has good warranties on their products

They make the best part of best buy by helping their customers out

Great Smart TV, with a beautiful picture! The sound is constant, doesn't change with commercials or movies.

You can't go wrong with purchasing the extra warranty!

this is great coverage for a low cost, when we take our computer in, they can find our problem very quickly

Guys that came to my home we’re very knowledgeable and courteous and prompt.

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

This program gives me peace of mind no problems that I have to face because I have the back Up of pros

I purchased this protection plan for my TV I got at BEST BUY because it is very inexpensive insurance.

A must have for all your devices. Pays for itself by far

Everything I buy from bestbuy i always put the geek squad protection cause is better than manufacturers

This was a great addition to my recent 4khdtv purchase. 5 years of protection for $100. Can't beat it.

Got this for my 4K OLED TV. Definitely worth it if you’re buying a product that costs that much.

This is great to have just in case of any damages I highly recommend

This is great to have just in case of any damages I highly recommend

Gives me peace of mind. I can count on the Geek Squad for great service.

Me like protection. Prescription is good. Protection is equally guilty

Must have for expensive OLED purchase. Worth the money.

Geek Squad is always helpful and very professional. Keep it up, folks!

Always pay for this insurance because you never know when it need it