Customer Ratings & Reviews

I bought it because the price was very reasonable. Hopefully I'll never need it. The true test of how good it is will be if I ever try to use it.

Best Buy consistently provides amazing electronics, their knowledgeable staff ensuring that you get the piece beat suited to your needs. The great thing about a Best Buy warranty is knowing you'll never have to worry about the integrity or longevity of that purchase because the Geek Squad will be there to repair or replace it with absolutely no hassle or fuss. Shop at Best Buy, but don't forget the warranty!!

The Geek Squad Crew arrived on time. The were very considerate of our home. The wore shoe coverings. When they were finished they cleaned all the dust from hole drilling. Their installation of the TV quick, accurate and professional. After all the physical work was done, they spent almost 30 minutes showing and teaching my family how to use the new remote. They also showed the family all the new available features built into this TV.

Everyone I spoke to was fantastic very polite very knowledgeable just the whole customer service they work great

Never had a problem with geek squad. They always get it fixed.

The agents mounted my TV and installed all my speakers and hooked up my subwoofer, Satellite DVD, and all my extras in every room, they also went an extra step and were able to have the cords come out near the electric plugs so the wires were not hanging everywhere. Very professional job and they were very nice during the process.

I love to always get a Protection for the years cause you never know what will happen. It’s better to be safe than sorry.

The Geek Squad were amazing. I'm not an idiot! I have hooked up many systems before. But the new speakers that I could never get great sound out of them. The Squad hooked them up properly and made system easy to navigate easily between different units in the system. The TV was crisp and they did it all quickly too! It had been frustrating to have these great speakers but not be able to enjoy them as I can now. I had 6 yrs of college! You'd think I coulda figured it out!

The sales representatives were very helpful and the checkout time was very good and the customer services was good also.

They helped me out with my TV. They helped me look for a TV that was better.

Geek Squad provided great service with my replacement tv but it would not accept my 55" tv at the store. We went through the whole process of replacing my tv when someone from Geek Squad said I would have to take my tv home and have a Geek Squad member evaluate the tv at my house. I actually completed the tv replacement over the phone with no visit needed and received my replacement tv within days.

I bought an open box tv. All my purchases at best buy are made with the 5 year warranty. Best bargain by far in this inflation climate we are Experiencing.

Well .. now I have u big tv .. I hope never have to use squad service.. but .. if something happens.. they will take care

Best protection to get for replaceable products especially after rough usage

Geek squad are always life savers. I highly recommend their service if you’re ever in a bind

I AM SO HAPPY WITH THE NEW TV. THE GEEK SQUAD WENT ABOVE AND BEYOND SETTING UP THE EQUIPMENT. I AM VERY HAPPY WITH THEM AND WOULD RECCOMENT THEM TO EVERYONE. I WILL ALWYS SHOP AT BEST BUY.

Better to buy this protection plan to avoid unnecessary bills

Great customer service! They always do a great job!

I enjoy having the peace of mind, knowing that if something happens to my product geek squad covers it

Luckily, I have not needed to use this coverage or plan so far and I'm helping that I never will, but it is very nice and comforting to know that it is there. Should I need it? And I can say from experience in the past that the geek squad is more than qualified and knowledgeable to handle any issues that you may have and need to express.