Customer Ratings & Reviews

so far the best tv ever, the best beautiful picture I've seen in a television and the 55 inch is a great size.

Purchase protections plans selectively. When I've had an issue replacement easy.

The agents helped me with picking the best tv mount for my needs.

I bought this because the price was so good, and I have had Geek Squad protection plans before. Have not had to use it yet, but its there just in case.

Perfect Dorm Room Size Smart Television! Purcahsed for a new college goer and its loved. Geek Squad hasnt had to be used yet but its always great to have extra protection. Purchased because its better go be safe than sorry.

Even though I did not buy the service for installation, I have used their Geek Squad protection and troubleshooting before. Most recently, my Samsung Tv which still has the protection on it had some issues. I have never had any issues with Tvs purchased here before, but after several years, the Tv had purple areas on the viewing plane. I took it to Best Buy and it wasn't worth fixing so they gave me credit to purchase another TV. I chose the LG nano series 49" Tv, which we all love. The Geek Squad service is a real good service. They know their stuff...

Reliable warranty that covers issues no questions asked.

Would not purchase a new higher cost electronic without the extended warranty! Our last Samsung TV went out 30 days before our previous extended warranty ran out. Old set was replaced with a new one at no charge.

This extended warranty makes me feel safer than my last extended warranty from my auto dealership

We have very destructive cats in the house, so it's probably a good investment to have a coverage.

The plan isn't as good as it used to be. But it still works. I am upset at Best Buy, they are really going down. They got where they are with great customer service, which they don't do now.

Can’t really say much but I do know they honor their service and they do get things fixed. If they don’t they will replace a new item so I can say the service is.

Got Geek Squad for my LG Air Conditioner because the previous one on wheels broke after 2 years. Warranties like this are necessary with AC's that breakdown after a short time

This protection plan has been a real life saver in the past. Now, I buy the plans for most of my purchases from Best Buy!

We have always purchased our electronics from Best Buys, because of the Geek Squad excellent protection plans. They back everything they sell. We have been 100% pleased with their excellent service for many years. Would recommend them to anyone.

Overall a great TV with a high quality image. Removed 1 star for a slightly awkward home screen and a remote that doesn't include a microphone to search for things via voice command.

The agents were great! Great customer service, answered all my questions!

I mounted my tv by myself thank you geek squad. Huuurray

Excellent service, the TV had a problem and they come to your house for any TV over a certain size. The person was clean, polite and neat. They took the back off and could see there was no funny business, don't try and fool these people they know what they are doing. The code came up that the TV was NOT ECONOMICALLY VIABLE TO REPAIR so i was given credit for the amount i paid towards any new TV at Best Buy. Ever since then i get a warranty with everything i purchase at Best Buy.

I had problems with my other television and the geek squad helped me quickly replaced my television set in 2 days.i would definitely give this insurance A Big A.its a must have be safe with the geek squad.....