Customer Ratings & Reviews

I have not had to use the geek squad so I really can’t give an accurate review. But it is nice to know they are there if I have any problems with my Toshiba tv.

My husband mounted de rack and TV in the lining room. Love it

i have never used this service before and i hope i don't

Not one for much with warranties because they always seem to have so many terms. This warranty provided by the Geek Squad seems like the real deal a no worry warranty backed by Best Buy. I used this warranty in the past and was happy with the service

Definitely worth the money after 2 years my other TV suddenly started acting up very strangely they replaced it outright brought me a brand new one right to my house I think that says it all

These warranties are 100% worth the money! I bought a Sony A9G in 11/2020 and it died 11/2022, because of the warranty Best Buy gave me $1800 for the A9G, $100 less than I paid 2 years ago, plus I got to keep my A9G despite its pixel issue. I put the money towards the A95K and bought another 5 year warranty! If you spend $2000+ on a tv, it’s worth it.

Bought a tv and returned it. The geek squad service fees were also returned. No hassle whatsoever.

Nothing better than security when buying a bigger appliance. The few times I've had to use my protection plans have been very easy to manage. Best buy is great with the service they do.

Such great quality! So clear!! I could not be happier the quality when playing games is insane.

Always purchase the protection. It’s quick an efficient

Haven't had any need to utilize, but have in the past and received great service.

The crew that came out to do the install were very polite, and neat. Had a problem with one of the products (component was damaged) they took care of it without any problems, In the past I would do my our install, but for the money it was well worth it, before they left they made sure all components worked to my satisfaction, will use them again, Thank you Best Buy and Sterling

Amazing service I love shopping with Best Buy they made my shopping spree very nice

The TV was in stock and salesman assisted loading in my truck. This was awesome to say the least.

I was very glad to get the chance to extend my service to 5 years and the Geek Squad made it easy.

Great product !! Hope I never have to use it, but good to have.

I needed this use the warranty for my 65” Oled that had dead pixels. A tech came out and checked. The next day I received a store credit for the price paid for the tv.

Within three months of my tv purchase, I had to use the Geek Squad service when I dropped the remote control in my coffee. Their help was immediate and I was able to get a replacement within a week. I always get this coverage whenever I make a purchase.

These plans are a great value for protection against burn-in on OLED TVs. Only $160 for 5 year protection on LG C2 42. Highly recommend. I owned a CX for 3 years and had no burn in (gave that one to my sibling now), but always great to have the peace of mind. Better safe than sorry!

Best Buy consistently provides amazing electronics, their knowledgeable staff ensuring that you get the piece beat suited to your needs. The great thing about a Best Buy warranty is knowing you'll never have to worry about the integrity or longevity of that purchase because the Geek Squad will be there to repair or replace it with absolutely no hassle or fuss. Shop at Best Buy, but don't forget the warranty!!