Customer Ratings & Reviews

The fact that the Geek Squad plan covers so much for so long and the cost is so little for what its worth, it would be crazy not to purchase this deal! 5 years > 2 years the payment comparison will tell you all you need to know!

Geek squad knows everything, really kind people and always willing to help

Amazing television at a great price!!! Best Buy for the win!!!

Helpful with all my questions very knowledgeable about product

THE GEEK SQUAD IS A GOOD VALUE. IF YOU VALUE PEACE OF MIND.

We recently had an issue with a 55 inch TV that was not working properly. After two attempts were made to diagnose the problem and find a solution it was determined that the warranty would be used to replace the faulty unit. It took less than 10 days to find a replacement, have it delivered and remove the old TV.

Most protection plans are a waste of money but this plan is money well spent. After 3 years my OLED tv’s picture went bad and Geek Squad replaced it with a brand new top of the line tv. I am extremely happy and I highly recommend this protection plan to everyone with a high end tv.

The agents were knowledgeable and helped me get the tv I wanted even though it was out of stock. The agents ordered it for me and it took less then 3 days.

Great store and delivery service. Would definitely recommend.

Geek squad was excellent. Clean install and took all garbage with them. Wouldn't even know they were here. Perfect.

Worth the extra money was able to get my broken tv replaced

Hope I never have to use it. But if needed they will come to my home to repair.

I just purchase the extended warranty, this time I had to get the 5 year since the last Tv I bought it was only for two years and of course the tv broke down just after the warranty expired. So I have not had the chance to utilize this warranty, but the price is very competitive for 5 years so i got it.

Geek Squad not able to help as product still under manufacturer warranty, but transfered me directly to samsung to get replacement

It’s always to add their warranty cause they always take care of the item without question!

Not one for much with warranties because they always seem to have so many terms. This warranty provided by the Geek Squad seems like the real deal a no worry warranty backed by Best Buy. I used this warranty in the past and was happy with the service

Highly recommend extended warranty through Best Buy! The entire process is easy, and the techs are prompt and professional. They really took care of all my needs right through setup and walk through.

As electronics get more and more complicated and how susceptible they are to conditions it give me peace of mind. I recently had a 50" TV repaired in home by Geek Squad on the plan. They were quick, efficient, and fixed the issue. Without this plan I would have been out an expensive TV after only 2 years. I don't get this on everything I buy. But I buy it on a lot of electronics. I don't always use it. But without it I would have been out more money than the plans cost me.

I always get geek squad protection on my larger ticket items. It gives me piece of mind!

Geek Squad Protection has saved us on more than one occasion. Highly recommend!