Customer Ratings & Reviews

Some times it is better to to on the safe side. I have had several people I know have trouble with the T V they purchase and since this was an open box item ( evidently purchased and used to watch the super bowl and then returned based on the active account I discovered on the T V ) I wanted to play it safe and went with the warranty . SO thst if some difficulty does happen I should be in good hands for repair or replacement.

I love the geek squad service i can be relax if somethings damage they fix it fast and no cost

Nice tv picture quality but you have to sign into samsung every single time you do anything on this tv because SaMGSUnG suksballs

Whenever I tried to use it it very good and i really do

I needed this use the warranty for my 65” Oled that had dead pixels. A tech came out and checked. The next day I received a store credit for the price paid for the tv.

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

So far so good. My TV remote broke, I brought it to bestbuy, they took it and sent me a neq one in a few days! I bought the 5 year warranty for my 55" oled LG TV because all the reviews said it gets burn in on the screen...it's been 3years and NOburn-in, absolutely no issues at all.

Best buy is easy to buy from good products in store very friendly help!

This was a gift to my husband and he loves it so much. There is so many great thing not only for him but me as well

I decided to buy this insurance because the first TV that I bought get damage and start giving problem after 2 months, because it was on guarantee I was able to return it back . I decided to buy another brand that I have been using all my life and wanted to made sure that the problem will not be repeated on this one

At the first sign of burn in, Geek Squad immediately swapped it out for a new TV

Love this service always the best! Highly recommend

5-year Standard Geek Squad Protection is a no-brainer. Covers just about every incident that could happen to the equipment.

Usually, I never get the extended warranties, but in today's age of electronics, its a sound investment.

 This TV came right on time. My old one went out on me. My warranty was up so I had to get a new one. I seen this one the price was right, so I got it brilliant picture look like I chose the right one. 

No experience, since I've never used this, and that's ok.

I have had to use this and I hope I won't need to, but it was a great price.

I never disappointed at Best Buy or Geek Squad’s quality of service. I haven’t had to take any help from Geek Squad for my recent purchases. But I have in the past and I never regretted my decision.

The protection plan is good overall. What I don't like is it doesn't kick in until a year after you purchase which wasn't obvious when I bought the TV. You have to go through the TV provider for the first year on most models. So, basically, you are paying for a 4 year plan instead of a 5 year, because you can't use the plan in the first year of owning your tv. The bottom line, you shouldn't be charged for a 5 year plan if it is only good for 4 years.