Customer Ratings & Reviews

Great to have when purchasing products that need extended warranties! Used to always buy Geek Squad for each purchase now it is there automatically!

It’s a must to have the Geek Squad protect and repair any of your items! It’s definitely worth it!

Haven't had to use it, but I've got it. Just in case.

Having the geek squad one click or call away is very reassuring!

Having extended warranty gives me a great piece of mind. Best Buy is one of the top customer service provider.

The best warranty in the business hands down. If buying an expensive product, well worth spending a little extra for the extended warranty. Especially worth it for oled tvs.

When you buy something, you never expect it to break. When you pay big buck, you really never expect it to break. I payed $2000 for a TV and got the 2 year extended warranty. 1 week before it expired, it broke. 1 day before it expired and 1 day after it was fixed, I extended it another year. It's the best money I ever spend for peace of mind.

Geek squad is the thing to buy if you are buying electronic products from Best Buy. It gives you piece of mind. Less hassle and great customer satisfaction. I never had any problem whatsoever but would love to see quick phone connection when I dial customer support.

As seniors, we are easily confused with how any new technology works. My son talked us in to this TV and surround sound. We would have never been able to get everything up and running without the Geek Squad help. The tech was very patient and showed us how to work everything. We refuse to move it because it works so well!

Efficient and great services tv was great buy , we will continue to buy

Great service from everyone in the store. Happy with the outcome.

hope i dont need to use it ...but if i do im sure geek squad will come through

No issues yet. Great tv. Responsive, good colors, easy to use, and it sounds great! Very happy with purchase.

Did not use geek squad for my tv install but have used them before for computer problems. Great service with very knowledgeable agents.

Absolutely recommend adding a Geek Squad protection plan to your purchase. They are extremely helpful and can save you a lot of money and trouble. They replaced my tv and the process was very easy.

Provides peace of mind for our LG TV and other purchases! At first I debated the value but remembered other TVs going out after 3-4 years and went with this!

While we haven't had to use the service, it's good to have the reassurance that our new TV is protected. The cost is worth the piece of mind

Friendly customer service took care of my problem very quickly

Great service helped wirh my return and loaded my tv in my car

I got it for a 5 year extended warranty, I feel more protected