Customer Ratings & Reviews

Excellent product and I will continues to buy electronics from best buy and fantastic customer service representatives.

Worth every penny. My prior Samsung tv covered by Best Buy warranty. 2 months before end of warranty, tv screen leds went bad. I got a brand new tv at no cost. Will buy appliances from Best Buy AND have Best Buy extended warranty.

Our tv power supply stopped working. Geek spuad was fast and Professional. The people who came to work on my tv had a good attitude and liked there job 10 out of 10

Got this 55” tv on deal of the day and I gotta say it has a way nicer picture than my previous 65” tv. Sony Oled has never disappointed me. Can’t wait to get my hands on a much bigger one.

Delivery was on time and install went smoothly! I recommend

I bought my Samsung TV in store. Customer sevice was very helpful with my purchase. I am very happy with my new TV.

You protect your junk why not your TV? I was told by a repair man with15yrs in the trade Samsung puts weak transistors in their boards so I was glad to have purchased the extended warranty, you should too unless you've got enough disposable income or an advancing technology addiction to buy a new one every 2 years.

I found it more than helpful to always buy a protection plan. After much consideration, it was very welcomed to have just in case. Best Buy is very helpful when it comes to protection plans. I have purchased them in the past and found that it came in handy. You can't go wrong here depending on your purchase.

Very good, service, is good to know if you need they’re here to help

One of the best tv ever. If it’s not Sony, I always go for lg. Got this on clearance and it is full of features. Way better than it’s competitor.

I but the protection on larger itiems and glad we did. Our $2,200 Sharp TV and a problem and they refunded the entire purchase price 2 years into the contract and we were able to purchase a newer, better TV. There was no hassle involved. Good to have with major electronic or appliance purchases, worth the extra cost.

I have this protection plan on every device we have in the house and it’s a great investment especially if you have children.

Great service and set up. Amazing job. Wonderful guys

Geek squad rocks! Good price for 2 Year warranty and best part if something goes wrong they come to your house! No need to pack it up and bring it to the store!

Can't go wrong. The protection program is a must for anybody spending more than $200. I use geek squad protection once in the 10 years I have shopped at Best Buy and it has paid for itself even for that length of time. The two-year geek squad protection plan, in my opinion is a smart move, even "a must". TY. GmanC

The geek squad protection plan is a good purchase to cover and problem which could occur. Without it, the cost of repair or replacement could cost more than the protection plan.

Excellent. I have purchased it many times. Used it on a smartwatch and tv. Both times super easy. No questions asked store credit. Gotta love Best Buy. Always top notch customer service.

Although we probably didn’t need this, we purchased it so we have confidence if we had any issues in the future. Always good to have the geek squad available when you need them.

Would never purchase a $2000 TV without a 5-year warranty. I've used it multiple times on previous products getting them fixed, never on my dime, and have gotten ALL my investment back on 2 different TV's over the past 20 years. Well worth it.

Best purchase I have ever made! Three years after buying a new TV, it broke and could not be fixed. I was able to get a brand new, and bigger TV for free! I, of course, renewed my 5 yr plan, though I hope the new TV lasts me a lobg time!