Customer Ratings & Reviews

Bought the protection plan for 2 years because life happens. Have not had to use it yet but better safe then sorry.

Bought the protection plan for 2 years because life happens. Have not had to use it yet but better safe then sorry.

purchased this just incase i need it to protect my items hope that I don’t have to use it but better to be safe then sorry

Had previously bought the extended plan for my 82" samsung. Luckily i did cause tv went out within 3 years. Tv was replaced with no hassles. Bought another extended warranty for this new tv.

I have always heard good things about the geek squad. So when I purchased a tv. I made sure to include them with my order.. havent had to use them(thank god) however its peace of mind know i can if need be!

Best coverage ever, hassle-free. If they can't fix it they will replace it.

I have had two large tvs break and been fortunate enough to have the geek squad protection. In one case the tv could not be fixed so I got what I spent for a new tv. In the other case they were able to fix it. I would give it 5 stars except that in both cases it took over a month to get the service. That is way too long.

Purchase the 5-year warranty because it was priced well. Geek squad is awesome but I hope I don't have to use them lol.

I had a protection plan before on multiple products and best buy was very easy and informative on responsive or replacement. This is s new protection plan for a replaced TV from my last protectioprotection plan. Thank you Best Buy on making it easy

Have piece of mind with geek squad support and protection.

One of the best items i have purchased. Absolutely love it

Great product an pictures are magnificent TV an customer service an delivery was on Time

Guy came helped me with my tv he was great very helpful.. wasnt able to fix my TV but helped me get a new one on the same day

The Geek Squad offers you valuable product protection either in person or on line. They are always accessible on line and can answer and solve many problem on line. Also, their in house service is very fast and the employees are very professional.

I love the fact I can just come in and get a replacement no deductible no monthly. Just get a new one no questions asked.

Geek Squad Service is very reassuring! Knowing that our technology is covered, in the event that something goes wrong, is so reassuring! Thank you for providing this service!

[Employee of bestbuy] Geek squad is great and very helpful as always. Worth the price

I purchased a TCL 55" HDTV and was a little worried about its ability to last for the long-term based on limited reviews more than 1-year-old. I purchased the Geek Squad protection to give me some peace of mind in case something happened in the next 5 years. I hope to never need it, but the cost was certainly worth it if the HDTV does have an issue later.

Insurance or additional Protection is always a good thing to have, makes for Carefree Viewing of Sports, Movies & Drama

Thank you, I'm very happy with my purchase. Also very happy with best buy and how they treat customers.