Customer Ratings & Reviews

I always try to buy this plan on all of my purchases. Now, if my mother-in-law's TV breaks down, I can get it fixed for her.

Geek Squad has always been quick and very efficient with my inquires and repairs.

I have always questioned buying extended warranties, but this has proven to help me on a TV purchased about 4 years ago. I got the warranty at a good price, and it has more than paid for itself.

very reliable and professional. got the 5 years geek squad warranty for TV and they were professional in first inspecting the TV for the fault and then arranging for a replacement

Hope I never have to call them..called them and answered my question quickly..

Haven't had to use it but know of others that have and they only say wonderful things about the level of service they receive and their product fixed or replaced in a timely fashion.

Got the protection plan to cover my new Ultra HD 40K TV!! Can't imagine buying a quality (and pricy!) piece of electronics and not having the experience and expertise of the Geeks as my backup!! I have used them multiple times and have never been disappointed!!

We bought the tv home and hooked it up our self. Discovered a line going down the screen.

I always get Geek Squad protection on all my appliances. I've had to have computers fixed and eventually replaced. They provided great service and ensuring I don't loose my money on a purchase even if it breaks.

I always get Geek Squad protection on all my appliances. I've had to have computers fixed and eventually replaced. They provided great service and ensuring I don't loose my money on a purchase even if it breaks.

I am very satisfied with the product and they explain exactly what you are getting when you go in store to ask more about the product.

No comments about the service because the guy delivered the tv and we took care of the rest.

I purchased it along with my tv so just in case something happens I know I’m covered with geek squad. I’d had geek squad on other items and they helped with them so didn’t hesitate to get it again.

We haven't used this yet but I have always purchased best buy geek squad for all my other devices and its a must have I highly recommend if you are like myself and not computer savvy

Whereas the manufacture's warranty will only fix defective parts and products, the Geek Squad over at Best Buy can fix just about anything wrong with your item, minus physical damage to it. for about 55 bucks, that is certainly a great deal.

Protect everything as long as you can...technology is always messing up.

This is one of the best protection plans I have ever seen. I rest easy knowing that this plan is in place. If they can't fix the problem, they replace the covered item. Simply put; this protection plan is far superior to plans offered by Best Buy competitors!

Excellent choice. Good value, quality , performance. Good advise from sales representative

Nothing last anymore, so you better get a warranty how ever they price adjust it. Its like driving a new car off a dealership. The price goes down on what you orignally pay for it. So if you paid $1200 for a tv and 2 years later with a warranty the will adjust to about $900 that they will give back to you to get another tv plus a $250 five year warranty.

Years ago, I relied on manufacturers warranties until I had a really, REALLY bad experience. I now buy Geek Squad protection for every Best Buy purchase and am 100% satisfied. They're well trained, show up on time and fully explain the issue. Worth every dime!