Customer Ratings & Reviews

We love the Geek Squad! I damaged my husband's computer with liquid & although they couldn't save the computer, the Geek Squad recovered much of our history

I would totally recommend friends and family to setup geek squad support in an event of a tv braking down. They can assist you in finding out what is the problem with your device.

My wife bought the Geek Squad protection previously and I thought it was a waste of $, but I was totally wrong. We had a smart tv that had an issue that couldn't be repaired, so they replaced it for the full amount we paid for it! Totally worth it.

Peace of mind incase of a problem. Reasonable pricing for the coverage.

Great value. Well worth it. Take care of any issues or damage that might come up for a full five years.

Bought this for my new QD OLED TV, I hope nothing happens to it but will be good for the peace of mind.

Haven't had to use them yet, but gives me piece of mind in case something goes wrong.

We haven't had to use Geek Squad on the particular device we purchase the plan for, but I think the extra protection is great to have on expensive items. We have benefited in the past.

The service I received at Best Buy was great and the product was very helpful in setting up our service I plan to only purchase electronic products for my home and family from Best Buy

The service I received at Best Buy was great and the product was very helpful in setting up our service I plan to only purchase electronic products for my home and family from Best Buy

The techs who mounted the equipment very efficiently and knowledgeable. Called the night before to confirm appointment and were very timely. Observed Covid-19 protocols.

This is the best service ever. I'm so glad someone created this.

I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.

It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon

Their protection plan is great so whatever you purchase an expensive product I recommend you get it. Get home and use tour new toy like there is no tomorrow and get you money’s worth

I havent had to use the service. I am happy to know I have it if needed.

I would always recommend purchasing a warranty when buying anything that is electronic such as a television, surround sound system. This warranty is the protection when you Ned it.

Greek squad service is awesome if we have any problem in products, they handle very nicely. Thank you.

Hard to give a review when we haven't had to use it. It is a great price considering how much replacement parts cost.

If I didn’t have a warranty on my 1st television, I would’ve been out of my money and the tv. It died out, don’t know why. Thanks to the protection plan, which I’ll renewal before it expires, I was able to get another tv.