Customer Ratings & Reviews

Completely worth the purchase for such an investment TV!

I always recommend getting some sort of protection or insurance policy on any electronics over 50 dollars for the price it is definitely worth the piece of mind great purchase

My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.

I've only had to use the Geek Squad once and was very happy with the results. With today's computers and software it has not always been easy to fix my own computer especially with today's laptops. It was worth the membership to me for the protection value.

Peace of mind with a good quaility warranty, I had to use on other products I purchase, I had good service when it happened

Television works fine and I am satisfied with the performance.

I am glad that I purchased additional protection for my Smart TV. I am the envy of the family. Best Buy is the best

Haven't had to us it yet, but the coverage looks great and we have a Geek Squad tech account, too. Worth it for an item of this price.

Was skeptical at first. It's not a bad tv . I just wish that Sony made a fire stick version, Due to that being most of my electronics are Sony products

Handled fast and Efficiently Thanks to Geek Squad and In store Customer Service Representative made the transition seamless..

I’ve usually had good experiences with Best Buy after sales support even compared to some of the manufacturers. And the simplicity of walking into a nearby store vs dealing with a manufacturer makes this very worthwhile.

Purchased this to go with our new home office printer and I hope I don't need to use it but good insurance if the unit fails and we need it replaced. Giving it 4 stars because I haven't actually ever had to use one of these protection policies so I don't know if there will be any kind of hassle in actually doing so.

I love get squad protection. No hassle exchanges when products fail. It's the reason I keep coming to best buy for my high value purchases

excellent warranty I needed to fix my TV twice due to power outages and the geek squad service repair specialist came out to my home and had it fixed in a matter of minutes.

The delivery guys were very knowledgeable, carefull and made installation look easy.

We all hope that we never have issues with our electronic purchases, but sometime that does not happen. This 5 Year plan is well worth the money paid, if problems arise with the TV purchase!

important to have it! i hear this is a good company

Unless you dont invest in added protection on your purchases

Haven't hd to have it but always get warranty with geek squad. Just dont like phone warranty. Want extra money to replace product. $250 more even with a $13 a month payment for plan

I've had my TV less than 2 years and I've had to use this service twice already. LG is great but the panels and main board are known to have issues occasionally.