Customer Ratings & Reviews

haven't had to use, hope all is well when or if i should it be needed

Purchased the additional protection since who wants to take the TV off the mount and bring to the store? Used it once before and ended up with a new TV of similar price.

Just in case the screen cracks as things have been known to fly at the tv occassionaly.

Worth the extra coverage of any devices you purchase.

We haven’t used insurance yet, I hope won’t need it, but knowing that TV is insured, there’s not worry.

We wouldn't think of buying an expensive TV or IT product without having the help of the Geek Squad. We don't have to worry about problems or questions because we always have help just a phone call away. Thanks Geek Squad!

I really like geek squad they are fast and make sure you are satisfied

Hope I never need this, but it's good to know it's there if needed. It'll be well worth the extra couple bucks if it ever needs to be used for my new smart tv !

The Geek Squad does great work and speaks to me in English, and not just in computer. They explain and are patient when I ask questions. I have complete faith in the Squad and would highly recommend their services.

They had delivered the TV safely and without any damage

You all warranty and workers are always attentive to customers needs.

It's just the incase. They take care of it and transportation

The Geek Squad team is awesome they fix my stuff every time I need to fix even if I call in on the phone they're awesome Team friendly and polite over the phone

Ive been a user of geek sqaud for years and they never fail to fix and satisfy!

I’ve had to give them a call and they were very helpful with all my questions. Way to go geek squad!

This plan is always helpful. It brings me at ease knowing that my computer is protected. I don't have to worry about dropping it, water damage or any other malfunctions that occur. I have had this plan on al my computers.

I can’t tell you the importance of this protection. Best Buy has you covered completely!

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

Haven’t had to use it yet but it was inexpensive and good insurance

Better safe to have protection than not to. T.V works so good i didn't need to report any problems.