Customer Ratings & Reviews

I think this is a great value for money, Although i haven't use it yet. I am rest assured that if the need comes up i am surely covered.

I really love the customer service that the geek squad offers. Sometimes it takes a little bit of time of waiting but other than that really good service.

It's just like any other insurance product. It's worthless until you use it. We have had to use Geek Squad protection twice and it's paid for itself 10 times over. It's hassle free, it's simple, and 100% worth it.

Easy to use and gives me piece of mind against costly repairs.

Kids broke my computer twice thankfully i was able to get it fixed..sime and easy to do.

Easy to use and gives me piece of mind against costly repairs.

The service technician was very knowledgeable and help me with the issue with my TV and directed me on what I needed to do.

I got this for my son and daughter-in-law because the tv in there house was going out but it was house warming gift.

I got to say, im impressed. Serious value and best buy service as always fire

The agent talk us through the process of working are tvs. He made it super easy. It was on in minutes. I recommend getting this protection.

I'm hoping it is good but havent had a reason to use it yet

Courteous and quick, definitely worth getting with purchase

Yet to call agents for an issue. The agents who delivered the appliance were professional and knowledgeable though. Glad I got the protection plan for peace of mind.

Originally was not going to purchase but decided to go ahead because TVs are now computers and having had to replace a bad piece of hardware unexpectedly on my PC was expensive. I liked the coverage, cost and peace of mind offered. I can't give 5 stars till I actually use which I hope won't be needed.

I’ve used geek squad before, and they’ve always been really good. I recommend it.

I said this before geek squad warranty and service is unbelievable and unbeatable

It's great to have protection for my TV, as I have children and I'm sure that something will happen to it so it's better to be protected than to buy an entirely new TV.

Best customer service anywhere regarding my electronic needs. Thank you so much.

Good idea to purchase if your product is over 500 dollars / That is the rule I follow / Use your best judgement.

This service is probably not for everyone, but was well worth getting for my tv.