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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 536 Showing 10,701-10,720 of 30,861 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a small issue with tv out of the box, call Geek Squad, they were very helpful & made an appointment to come to my house to address issue,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was kinda pricey, but worth the piece of mind if you have issues with your device they replace it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jason. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    always get extended coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been burnt in the past with so-called quality consumer electronics dying an early death sometimes just weeks after the manufacturers warranty expired..coincidence? never gonna happen again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad extended warranty on TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad extended warranty for the Insignia 42” TV. Good price for the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service nice people when you call easy going people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy this protection for all electronics I purchase. 100% backed as long as you are not at fault. I.E dog knocks over your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great protection to have if the item cnt be fixed you can switch it out for a new one I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service, everything was set up correctly and is working well I' m very happy with instalation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Seems worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet and I hope I don’t but for the price seems worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team support for a nice price. Just a phone call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought my television up to the second floor of my apartment complex and we’re very personable. I was very pleased with the service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i never need the protection but we will see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel great knowing I have protection for my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Problem Solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have made a better purchase. Geek Squad is the best. Whenever I reach out to Geek Squad with an issue it is resolved in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought the extra warranty on are T.V just for the future far so good we love it are would buy it again and again thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for peace of mind on my new tv just in case get damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad very helpful couldn't fixed my product replaced with gift card brought a different one works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loed the Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I have had an issue and have been in touch with the GEEK SQUAD they handle the issue as soon as they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEst of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOthing more important than a best buy protection. YOu don't need to go through all the hazzle to contact local repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm confused.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope it works. I am a little confused about what is Geek Squad and what is TotalTech.

    I would recommend this to a friend