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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 553 Showing 11,041-11,060 of 30,861 reviews
  • Rated 5 out of 5 stars

    Fast Response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had service contract on my older TV and it was quickly repaired, actually they re-built it just before the contract expired. Worth every penny. No hassle, just quick repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV connected stream and channels Cleaned up paper wrapping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all my tvs and programmed the controller. Very professional service and dependable when I called.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have continued to reenlist this service every year. The team is right on the spot with any problems. Fast, friendly and cuteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sporty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, outstanding quality and highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, outstanding quality and highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oiled tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a great price Love they’ve now don’t have to Worry about anything. Best Buy always stands behind The product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready when I am for any installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good answer to any questions that I have for all my household needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan Is Always a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved that a five year plan was offered for my new TV. I never buy any big ticket item from Best Buy without the protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a smart thing to have, especially since Geek Squad is so dependable, professional, and quick to respond/book appointments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv broke and they replaced it immediately. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty to purchase just in case your product has an issue. The best thing is the Geek Squad will come to your house to repair it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good phone. I have had it for a couple years and I have not had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUADER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVENT HAD A CHANCE TO USE THEM IN MY HOME , HOWEVER IN THE STORE THE PERSON WHO ASSISTED WAS VERY KNOWELEGABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing geek squad protection. I feel confident with the purchase. I will get geek squad protection on all future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hail to the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! The Geek Squad in home service personnel are skilled with the latest tech so it helps for folks who aren't so skilled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems like a good choice and hope i don't need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and clear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is nice and clear the pictures has beautiful color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the five year warranty, you have peace of mind. Subtracted one star from the overall rating because of the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i will always purchase geek squad for major purchases! This was for the tv we bought when we first moved into our home!

    I would recommend this to a friend