Customer Ratings & Reviews

Bought this for protection of my 70 inch tv this will give me assurance that I have nothing to worry about should my tv runs into an issue

Didn’t require their services, but it’s good to have the protection plan, even though I don’t foresee any mishaps with the item purchased.

For the price and for 2 years. Yes absolutely worth it. Used protection plan on another item previously purchased and no problem with getting a replacement. Always purchase protection plan

Excellent service to have! The Geek Squad are very courteous & knowledgeable about all products. They are fast to respond & repair problems

Great to talk to a person and their always helpful.

I didn’t have to use it but I’m glad I bought it. Never know what can go wrong when it comes to electronic devices. I know Geek Squad protection would take care of me if I needed.

Purchase was easy, hope I never have need of it!!!

This is probably your best option. They was amazing.

Geek protection plan, reasonable and Best Buy for your money. No worries if anything happens. These Geeks know their stuff

This service plan came in very useful, as our device started to malfunction while under warranty. They took care of it quickly!

With the Geek squad protection plan is just like it sounds... peace of mind if anything goes wrong, they are on it!

Didn’t need installation help but not the first time purchasing protection. Geek Squad is always helpful in any technical difficulties I have.

Great purchase from bestbuy. The customer service was great and the agents made me feel more comfortable with my purchase,

Great purchase from bestbuy. The customer service was great and the agents made me feel more comfortable with my purchase,

This is an outstanding value when it comes to saving you money and having the right type of insurance to replace your phone parts or the phone itself for a two year period.

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

Great customer service, always on time if needed! Not worried if my product gives out because i know that Geel squad will be there.

Good add on to a big purchase, on call customer service is also good it just might take you a while to talk to someone that can help

There services were great helped with any issues had a great experience

Super happy I purchased this protection. The Geek squad is always on point. Hopefully I won't have to use it, but gives me peace of mind.