Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 575 Showing 11,481-11,500 of 30,861 reviews
  • Rated 5 out of 5 stars

    replaced all parts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did everything they could short of replacing the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the 2 yr service agreement. If I had any questions about what was covered, they easily explained. On a new tv this size, I felt it necessary to have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with added protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always purchased extended warranty on all my appliances. Never had any issues with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact they are always on time and nice they on it when it comes to fixing things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD THE BEST IN THE WORLD.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT INSURANCE COMPANY. I HOPE NOT TO USE IT BUT IN CASE I USE IT THEY ARE PROFESSIONALS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like getting bestbuy warranty plans you never know when your going to need it. Never had any problems with bestbuy warranty bestbuy will fix, repair or give you your money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love there fast service and really nice people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth purchasing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has come in handy so many times. Definitely worth the money! They replaced our old computer with no fuss at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COVER ME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WELL WORTH THE PRICE OF SERVICE AND HELP WITH THE GEEK SQUAD....FIX AND OR REPLACE..THATS WHAT IAM TALKING ABOUT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the Geek Squad Protection Plan a few times. They stand by their commitment to helping you when things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend warranty on any electronics that you may purchase to protect your peace of mind and your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in handy. Customer service is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good reliable geek service, they always come and fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this piece of mind. Best competitive price for five-year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra money to get a 5 year warranty. Service helped me when a backlight went out .replaced with a newer model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paul Grimala

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted my tv and did it alot faster than I could have. I would recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan ahead

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of additional protection is a definite yes! Best Buy stands behind their protection plan. Worth every $

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank for the care of my Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the geek squadFor helping me out on my computers and PCs electricals and at home essentials for having the care of my Purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, I love it..............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung KS8000 TV and I t is awesome. I also purchased the Geek squad protection because its worth it. I have used it before on other products and its well worth getting.

    I would recommend this to a friend