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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 706 Showing 14,101-14,120 of 30,861 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always say better safe than sorry. I Didn’t have it with my last tv and I wish I did. They’re very helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used the price guarantee twice saving $200 from original price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good proctection services for a good price. Much better than to have a 5 year when it's not much more expensive than the 2 year. Covers alot of damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just incase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase this because I have little ones who just like to touch everything so I can’t go wrong!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the geek squad a lot, no matter where we are in the U.S. if we have a problem we can go to get it serviced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the GEEK!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this protection. Because they come out to your home and replace it if it can’t be fixed. Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this company, the people working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind in case there is an issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the protection plan, but it is reassuring to have it in case of a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review of 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the geek squad protection but it was a good price for the price for a sony tv. will be worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review of 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the geek squad protection but it was a good price for the price for a sony tv. will be worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review of 2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the geek squad protection but it was a good price for the price for a sony tv. will be worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool Support Services, easy to use and the answers resolved in short time

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad has quality item and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignis firetv great purchase from start to finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the price of my new TV I purchased this protection. My last TV was shorted out due to a power outage. So far I haven’t had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I would recommend protection for purchase item . It shows that Best Buy stands by their product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick to instll my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind on the expensive buy with Bestbuy protection! Geek Squad did excellent job to install my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year standard geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, Peace of mind, Yes, It's Worth It:-)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad gives me peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have around, give me peace of mind with every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service very professional agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad very professional service has always covered all my needs for all the many products I have purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the Gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my television without issue! Fantastic to work with. Knowledgeable, friendly and speedy!

    I would recommend this to a friend