Customer Ratings & Reviews

Have never had to use this but appreciate i purchsed for peace of mind.

The extended warranty gives me peace of mind. Hopefully I won’t have to use it.

great piece of mind for with the factory warranty runs out.

great piece of mind for when the factory warranty runs out.

The individual Andrew, who helped me, was really concerned about my issue. Unlike his coworker, who I overheard continuously prompting him to stop trying to assist me.

Glad to have bought this coverage and service with the tv

Geek service has always been great purchase for my products

Nothing like not worrying about having to replace a tv that's covered by an extended warranty. 5 years

Great to have protection against any accidents! Highly recommend!!

I alway get protect plan hasnt failed me in the past

Hope I don’t need to use it. Easy to purchase. Great

they were nice and helpfull when I ask a Q&A they expland

I hope to never need this service, but if I do, it is nice to know that I don't have to haul the TV in for service, it will be repaired in my own home!

Is what it is. Better to have one then to not if/when it craps out on you

[Employee of bestbuy] Great piece of mind protection for my new Sony Bravia 5!

Geek squad helps you rest assured when making high dollar purchases.

Still early hopefully I will not need it, time will tell

I always purchase Geek Squad service protection when I make a qualifying purchase at Best Buy. The Geek Squad technicians are available for help at times that are convenient for my schedule, and when I need in home help, they are always courteous, professional and efficient. Big Box stores cannot match Best Buy's Geek Squad quality, so I highly recommend it for every purchase when available.

Was a Christmas gift for the daughter She loved it.

As always, easy, fast and reliable. Best investment, you never know what could go wrong with your electronics, and this makes so that you never have to worry.