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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30867 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 823 Showing 16,441-16,460 of 30,867 reviews
  • Rated 5 out of 5 stars

    Added Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only assume it's good Just added insurance I hope I never need it Just peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always at your service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reached out for help with connection and the rep was so helpful

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Get protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always to assist in all your needs. I hope ghost recommend to purchase on any item. Especially TVs and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most important feature in any purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service with other products and will always purchase it for insurance and in case of replacement of defective products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for protecting costly items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-year standard geek squad protection is great for big items like a TV, worth the peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer support is always professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for all my products so that if anything happens I’m covered easily!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happ their is type of supportive services out there for purchased product s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 5 year warranty on my new tv. I feel better having coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly courteous and professional and very helpful with my issues on my lap top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and they always try their best to replace or provide credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this policy yet, but it covers everything that could possibly happen. It's really a no brainer, and the cost is right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is good service my tv broke and there remplace for other tv brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad protection is a must with five boys in the house. Great service! Great protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan especially for your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preventative care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use it, but happy that I have it, just in case I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had any issues with the insurance. So I get it very often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ………………………………………………………………………………………………………..,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My items were delivered on-time and super easy to install. Felt great having their support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the protection to go with the Samsung tv...

    I would recommend this to a friend