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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30867 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 825 Showing 16,481-16,500 of 30,867 reviews
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not kept my computer current on updates. They were able to fix it in a couple of days. They were friendly and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they are called the Geek Squad and they are great i love the SQUAD your the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to get protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great tv on sale so with the money I save I got the protection I might possibly need. I've never had problems with Geek Squad in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a great thing to him and protects you from from damage later on down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only extended warranty I have ever found to be worthwhile, or delivering what’s promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection comes in handing we you have to move around a lot.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    It’s great to have another two-year subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have another two-year subscription. It appears I bought a four year subscription the first year and good to know I’m covered for four years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have the ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use this yet, but it is wonderful that they will come to our house to service the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. They were able to retrieve files for me. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TLC 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLC is one of the best best best I love it love it love it so much I do plan to buy another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have a pc of mind ,oled tv has burning issues that the factory warranty doesn’t cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ll worth the value. I always purchase this service and have used it on several occasions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always so helpful, knowledgeable and kind. I love their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet and hope I don't have to, but I like the idea of the support and extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because you never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and knowledgeable about the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    111111111

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have been thankful in the past with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protects everything if it breaks and makes me feel better that my product is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money for the peace of mind. Thankfully, we haven't had to use this yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv but it was delivered to the wrong address

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv but it was delivered to the wrong address thankfully it was delivered to one of our rental properties that my daughter has rented

    I would recommend this to a friend