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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30868 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 857 Showing 17,121-17,140 of 30,868 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased this protection for my electronics and I am soooooooo glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up Mom's TV and the man from Geek Squad took away her old broken down TV what great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know my TV is protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed the geek squad protection yet but it makes me feel better knowing I have protection in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have ever purchased a protection plan for the purchase of a television. This allows me to sleep at night

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst purchase along with the TV that we ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the complete failure for TV replacement. Manufacture only touts that they are working on firmware updates and keep asking us to wait until they fix the issues and then bestbuy keeps touting that it is only up to the manufacture to handle all the issues within the first year. Have been stuck with a frustrating family situation when ever we try and turn the set on and make it work right with the new gaming machines. This turned out to be a big joke. BestBuy is certainly no longer the company they used to be. They took care of us for years and the last 3 -4 years has been a nightmare of experiences and Sams and Walmart have never failed to just address the problem and take care of it immediately and on several products we didn’t even have the extended warranty. They just seem to stand up for the consumer and try to do the right thing, not the corporate thing. We have since stopped over 33 people and family from doing any future business with BestBuy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used to get warrantees on any products but Best Buy has a great price for protecting all your devices and appliances,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the protection plan Just in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying a tv its a must to purchase a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality install tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected all respective devices. Geek squad always delivers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready for whatever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always pay to be prepared, anything can happen and I'm ready for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth the money. I have animals and my tv is on a stand, so this gives me peace of mind should anything happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protectoin plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the gel squad protection. Great customer service when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet, but great value for a tv purchase. I like the peace of mind knowing I have it, and glad best buy offers it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prorection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must.get the warranty. You'll thank your self later. And everyone is great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the protection of knowing my product will be repaired or replaced if it breaks down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love you guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional excellent service will go out your way to fix the issue and help the customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to be covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to be covered in case of any accident the best you can do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the service but haven't had to used it yet. Good to know the help is there when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously reviewed on another purchase, the warranties are good just that I do not believe they should begin for a year once the manufacturers warranty expires

    I would recommend this to a friend