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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30874 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 905 Showing 18,081-18,100 of 30,874 reviews
  • Rated 4 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds like a great deal, however, I have not haf a reason to use this service. I do jave a 5 year plan. Peace ofind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchsed to protect recently purched TV. Have not used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've always been pleased with the Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and gave me some good suggestions. I hope I will not need the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great and has awesome picture. Love the roku built in. Had cut the cord and have antenna and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is wonderful, I love that they are there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is wonderful, I love that they are there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experiences I've had with the protection plans are always great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad protection plans. No hassle replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my college students, a must with 4 boys in the dorm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the extended warranty on all my expensive items from bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my previous TV and it was taken back and exchanged without a hitch!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad assisted in my new upgrade 5G phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The today"s squad is more advanced and keeps up with the new technology so they can assist and anticipate customer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never say never

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty from best buy never been hassled they are always willing to help out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heard great things about geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, decent price, and hopefully will be very beneficial if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the help of the Geek Squad in case there is something that you need help with!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dont' Know but Happy to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet, but have friends that have and speak highly of the service. Hopefully I will never know lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service every visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad handled my issues quickly and efficiently. Took my Samsung tv back and switched it out for an LG 28th no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it in the long run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know if you'll have a problem with your tv down the road. I know I did and I'm happy I invested in this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the added security and support. Never know when the need will come.

    I would recommend this to a friend