Customer Ratings & Reviews

Geek squas has always been a good response for me. No hassle, very customer oriented for well satisfied experience. They make any replacement requirements simple.

My dad and I can into best buy looking for a visioTV we had seen on sale on your website. We asked about this specific TV and the best buy guy knew exactly what we were talking about and where it was etc... He helped my dad find theTV that was perfect for him. Thank you so much! We will be back for many other purchases. Thank you for being so friendly... that's hard to find in a store associate. Our customer service pin is # 14150605219122216

Never had issues with the Geek Squad. So far they have done the right thing for the electronics purchased at BestBuy

very helpful in helping to exchange item. Only drawback was it was not volunteered to set up equipment weather it would be free or at an added cost and I did not think to ask as prior television was set up by delivery personnel.

My TV was poorly packaged and arrived broken and cracked. One call to the Geek Squad and arrangements were made for it to be picked up and returned for a full refund on the TV and 5 year protection plan.

EXCELLENT EXCHANGE SERVICE BY LOU IN FLORIDA NICE CHAT

This is a must for almost every large purchase. They called me to ask if they could deliver early, which is the best. Thank you!

Geek Squad protection is a must. I use to not get it until my son's Bose headphones broke about a month before his Geek Squad warranty was up. He brought it in and got a new pair no questions asked. Saved him over $300.

I always get the Geek Squad protection on major purchases recently used it on an oven that we got 4 years ago and they tried to fix it but ultimately replaced it.

I enjoy having the extra protection on my equipment for piece of mind

When our LG TV was delivered I wanted to have it all set up before my husband got home and the Geed Squad help me through the set up and it was nice and easy.

My own mount saved my money from cable company they works on internet and streaming on TV

I had the protection on my old TV. They couldn't fix it so they gave me a new one. ( NO HEADACHE OR EXCUSES) They stand behind their warranty. I would recommend everyone take out The Standard Geek Squad protection. It saved my pocketbook about 600 dollars.

Keep your tv protected from accidents or electrical failures.

Worth the value. Easy add on to purchase. Have used Geek Squad for previous purchases and they are great to work with.

One of the HDMI ports on our TV broke because we had the protection plan we were able to upgrade our tv minus what we paid for the original TV. BRILLIANT!

The agents did a fine job of installing the TV and the wall mount.

Quick service. Great Product and price. I love LG ...the TV was easy to set up and the sound and picture are great.

The person we had helping us was super helpful and knowledgeable with any questions I had. I would definitely seek him out again for any other needs I have.

No complaints and a great price. Perfect for the living room for movies or games.