Customer Ratings & Reviews

Geek squad is good. Nice on time support which was carried out by experts

Good people and service faster and greater I liked

I always buy the protection when spending nearly 2000 on a tv. Bought the KS9500 and within the first 6 months, the screen displayed a line of dead pixels! Glad I had the protection.

Fantastic tv with beautiful picture quality. Yes, there are better quality screens on the market but they carry price tags at least 5x what this was. Great upgrade for me, expect it to last me the next several years

2 years coverage for ~$100 seems like a great offer for product support from Bestbuy

This tv is amazing! It optimizes my gaming experience! The guys at Best Buy are professional and will recommend the right product)

I haven't had to use it yet but the did use it on the last TV that I purchased and it was great. They came out and repaired the TV twice over 3 years. Then, on the third repair, they gave me a store credit for a new equivalent TV or I could use the amount towards a better one. Simple and very pleasant.

I almost always buy buy the Geek Squad protection plan for any TV or computer purchase. We recently had a bad power surge that knocked out several of our TVs. One TV was still under the 5 yr warranty. I took the TV in, they sent it to be checked out. Best Buy ended up replacing my 4 1/2 year old TV with a brand new one, that ended up being an upgrade from what I had. Well worth the money in this case.

Let me tell you it is really great having the Geek Squad Protection for what ever you purchase because you never know what is going to happen to your purchase's. I have learned that before so from then on I have been getting it on what ever I get that says that I can get it just to have it.

Ive always purchased geek squad insurance with all my major electronics or appliances! They've always fixed or replaced my items if needed!

Went above and beyond to help me. I really appreciate their service.

Did not use geek squad for my tv install but have used them before for computer problems. Great service with very knowledgeable agents.

It’s good to have protection on your items that you purchase, because accident do happen.

Adjusted price with flash sale after purchase of which we appreciate

Electronics tend to fail at times. That's why the Geek Squad Protection is necessary when buying a new device. Great service at a great price.

I came in price checking a tv and after Dean helped me, i left with a 85” Sony! Good tv so far! Dean has excellent customer service & is very polite & professional!! I will look for Dean to help me if needed when i go back!

Every item I purchase from Best Buy I always get an extended warranty one thing I say about Best Buy they stand behind their warranties thank you very much keep up be good work.

I have this service (hopefully, I'll never need to use it) just in case I need their help with my product after the initial manufacturer's warranty is expired. In the event that may happen, I was told by Best Buy employees that the Geek Squad assistance will be straightforward and easy to use.

This is a must get if you want to get the absolute most from your tech or appliances. And hopefully you dont need to call on them for much but its great to know they got you when needed. Always helps to have pro on call.

Haven't had a problem on Hisense Tv's but there's always a first time, knock on wood. I bought the TV reg price was $1000, for 75", I got on sale for Christmas for $600.00, The protection plan was $ 75. or close, I am proud to be protected. I had the use the plan on another model TV, and bestbuy honored very well.