Customer Ratings & Reviews

I purchased the 5 year Geek Squad protection just in case something goes wrong. The last Sony TV I purchased, 10 years ago is still working and I purchased extended warranty for it, but never had to use it.. I hope this one will work and last as long or longer.

Don't really know what say on this one. I got a protection plan

Nice tv with the google tv which helps download anything you want

Greatest service I’ve ever received. The technician was very knowledgeable and the service was fast and far.

The first year if this warrenty does not include Geek Squad until the Mfg's warrenty is over. They don't tell you that in the store. The Mfg rep is very hard to get ahold of to get support and they won't come to your house, just come in thru the internet. That doesn't help if the problem is intermittent.

They are the best service you ever have I recommended to everybody

The warranty is a great savior, it is just like having insurance on your appliances

Thank you Geek Squad for coming to our rescue when our brand new TV would not come on. Thank you for your prompt response!!

Five year geek squad service warranty is the best thing you can do. It is reasonably priced. And covers for five years! Against almost anything that could happen to your TV. Or other products.

Wanted a piece of mind. Bought 2 year protection plan just in case. Everything was explained to me. Felt like a good deal. If you are going to invest in a product, might as well protect it.

I have an appoint thursday regarding my Ipad. I have an old hp and the help has been fantastic!!! Just a phone call away. Looking forward to see hw my grdson enjoys his new TV. No worries qeek squad contract. :)

Great customer service They was very helpful to me.

Be prepared for unforeseen events. In addition, the service is very efficient.

If you're buying high performance equipment, this is worth it. I've had several TVs and items have failures and working directly with Best Buy/Geek Squad is far faster and easier than with the manufacturer.

I recommend it for your own piece of mine and value

Well, haven't had to use the protection plan but my last TV lasted 14 months, and was not going to risk it again.

It's always worth protection just in case. My t.v. had a dead line of pixels and Geek Squad was super fast and nice to come help me return the t.v. for a refund. Waiting on Samsung's 2021 micro/mini l.e.d.'s.

I enjoy utilizing the Geek Squad. They've kept my lap tops and tablets running in top condition and have always aided me in anything I didn't understand.

Having the Geek Squad protection for your TV & computer is like having AAA for your car. I would never leave home without it. There have been many occasions when I have contacted the Geek Squad to clear up something. They are very supportive & helpful and always available.

Always good to have prutction plan they very good response and fix it