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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30100 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 30,100 reviews
  • Rated 5 out of 5 stars

    Comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy. Peace of mind to have because you never know what happened with electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection on my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it and hopefully won’t but it’s nice to know I’m protected should I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection has saved us on more than one occasion. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would have been great, had I everbneeded to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly never needed to use the service, so hats off to best buy for having quality items that outlast their warranty!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I didn't have my tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I allways get geek squad.very good .you thay can't fix you product you get a refund. Are the same product. No hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Furniture services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries about future problems even with furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely have to use Geek Squad, but it’s always nice to have them available to protect a purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bestbuy Doesn't Care About Customer Loyalty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an average protection plan and nothing else. Hopefully I'll never have to use. Bestbuy has lost touch with their loyal customer base in regards that they want to push That 179.99 a year Total Tech Plan every time you purchase an item and that's where you are automatically enrolled in a card blanche protection plan (FOR AS LONG AS YOU PAY 179.99 YEARLY)!!! Making the regular protection plan mediocre at best. A SCAM and a money grab if you ask me. especially when for as far as I can remember I've been an Elite Status member for spending a certain amount of money a year and now anyone can become an Elite Member for 49.99. Doesn't matter how much you spend in their store. SCAM!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and peace of mind for large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won't need the warranty, but gives peace of mind with the purchase of a large TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for everyone...... Good purchase.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent everyway. I would recommend this ptoduct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting, as it's reassuring to know that your product is in good hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv excellently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget to add it in your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service is a most have with todays products. The peace of mind you get by knowing that for 5 years you have the protection of your investment by a solid group of professionals. I have made some services calls for some of the articles that I have purchased and have had issues and the service that I receive is 5 starts always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar and is still work ! Bestbuy workers did fantastic helping me find the right one for my 75” Samsung tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. These TVs will die. Spend 80, and get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were were terrific, worked proficiently and with good care, cleaned up b4 they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Protection; we never know if items will stop working shortly. Technology is improving; however they are not perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the protection plan yet because the TV is still new and working fine but I will say that previous experiences with other items were good experiences. So much that when I wanted "piece of mind" about the purchase of my new TV, The Geek Squad protection was clearly the best choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy. Bought with my other tv and was replaced fast no issues

    I would recommend this to a friend