Customer Ratings & Reviews

Usually I stay away from warranties; however, Geek Squad warranties are the exception. Highly recommend spending the coin if you are buying something expensive.

The Geek Squad agent was very polite and helpful!! He corrected the issue with my Samsung Smart Tv very quickly the agent was very friendly and really was most qualified geek Squad member I have ever had the pleasure of being serviced by this knowledgeable and very professional person

I know we bought this protection for a computer that are 7 year old child uses and I've already forgotten I had this plan it's been a year now and had absolutely no issues with my computer. So I'm happy to say I bought this plan for issues but it's funny I've already forgotten about the plan. It just goes to show that Best Buy sells a product that doesn't need a plan. I'm not saying I didn't need the plan I'm saying I bought a good product regardless.

Don't kid yourself, get the protection and put your mind at ease should something go wrong.

The five year warranty seemed like a good choice when purchasing my first Insignia brand TV. I had previously always purchased a major national brad and wanted a bit of peace of mind. I have not yet needed the warranty after just a few months but that is all going.

Very knowledgeable and friendly, answered questions so that I can understand more about Tech. I was able to set up myself, thanks to them! Really like BEST BUY, thats why i puchased my second TOSHIBA FIRESTICK from there.

My husband mounted de rack and TV in the lining room. Love it

Got the 5-year extra warranty for my television I bought from Best Buy. You never know if you will actually need it but its a great peace of mind especially all the great feedback I've seen/heard when their tv takes a crap. They will literally give you back your money or replace it. Thank god I have not needed it yet but electronics do go faulty at times.

purchased for peace of mind sending that much money

i have never used this service before and i hope i don't

So worth the cost! These guys are true professionals. No way I could have set my TV up without them. Super knowledge about product and what was needed to get the most out of it. Kind, courteous, respectful and extremely patient. Incredible customer service!

The service is good and they are very professional.

It’s the perfect size for my son’s room. Overall good quality picture. Perfect compared to pricing

Geek squad has helped us a few times when we had problems with a device.

Always purchase the protection. It’s quick an efficient

Great product !! Hope I never have to use it, but good to have.

I love this tv..Picture quality is beautiful. The sound is wonderful

I was a little reluctant at 1st to spend $450 for a 5 year warranty for my Samsung - 85" Class Q70A Series QLED 4K UHD Smart Tizen TV. After reading the customer reviews from the customers that didn’t purchase it really regretted not purchasing the warranty. I feel much more comfortable now that I purchased the warranty for my tv.

It’s best to have protection on the things you buy because you never know what can happen to the things that cost a lot! I love this protection very much and it has helped me a lot aswell

Guys helped me bring it in and offered to mount but I already had a guy for that. TV is awsome