Customer Ratings & Reviews

I had the 5 year protection plan on my GX 77” oled and had issues with the tv. Geek squad tried a repair which didn’t work so they replaced the tv with a new G3 77” oled. I would recommend this plan (which I got again on this tv)

Guys helped me bring it in and offered to mount but I already had a guy for that. TV is awsome

Haven't had to use this and hope we don't have to, but it's there if we should need it. Gives peace of mind!

Friendly and great job done corner of the TV perfect in the living room great view for everybody

Check out was smooth and service was informative and polite.

The crews are very patient and nice. Though it took some time to get all issue resolved, I am very happy that Geek Squad provide protection to my TV purchase and offered the best outcome

The agents are understanding an patient an does excellent work

I’ve been using geek squad for all my purchases for the past 4yrs and it’s amazing the coverage you get at Best Buy with this plan take it form someone who really doesn’t purchase coverage for her items because there’s always a catch with all other companies but Geek Squad is amazing truly recommendable.

Have had nothing but great experiences with geek squad services from delivery to repairs never any hassle

TV failed after 2 years (hdmi ports not working anymore). Luckily I had the geek squad warranty on it and was able to exchange it for an upgraded model. Can’t go without putting the warranty on my electronics for sure. I wish they had it for apple items as well, but I get it.

If you intend to purchase anything of significance then you ought to seriously consider adding extra service and protection. Geek squad will not repair or replace anything that has malfunctioned or been damaged but also provide technical support for you by answering any questions you may have and assisting with any installation or compatibility issues you may run into. This is a no brainer for me.

Haven't had any need to utilize, but have in the past and received great service.

Glad I purchased the Geek Squad 5 yr plan for my wife's new tablet reasonable price

Worth it to get for insuring your more expensive purchases. Every time I ever had an issue with one of my electronics geek squad was incredibly helpful and fixed the problem.

T. Works great connection to all my systems sounds a little low

I hope I don't use this service but it seemed cheap to buy the insurance just to be safe.

Most protection plans are a waste of money but this plan is money well spent. After 3 years my OLED tv’s picture went bad and Geek Squad replaced it with a brand new top of the line tv. I am extremely happy and I highly recommend this protection plan to everyone with a high end tv.

I’m confused about the returned note… geek squad guys requested for the exchange of the tv… we end up getting a different tv and paid extra and that’s fine but was told we can’t transfer the protection we paid extra to this new tv… we paid for 5 yrs protection and it’s only over a year and problem arises..

So good this product recomendaly great and pratice

Very nice plan it's a good investment for my TV it's always good to buy a plan