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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30236 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 30,236 reviews
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has teally good services techd and preform great chrvjs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv with the warranty to my 1st tv due to it breaking, geek squad was awesome, very easy with the help, recommend everyone getting geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 Year Warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the BB Geek Squad 5 year warranty as I purchased a new 65” LG G4 OLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with Geek Squad protection, ease of mind having coverage if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gerk Squad is a AWESOME service i have never had a issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for pennies.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have 5 years of worry-free warranty for a very few bucks just makes enormous amount of sense.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always good to be protected

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan gives the people an opportunity to not worry about getting the replacement or the money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep your expensive items as new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Date: 04-13-2024 When purchasing an expensive item (TV, other) I would get the additional extended coverage and the Best Buy Total Tech subscription so as to ensure you are covered. R. Stewart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help with questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought a insignia TV 2 yrs ago and recently it died on me but thanks to geek squad they did what they could but it was dead. But did help with my questions and help me understand my options and where to go from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use this, but the piece of mind I have makes it worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service, and very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate the geek squad when it comes to cell phones, but, my TV experience with geek squad was exceptional. They were quick, and had some options I wanted at a super low price. They were also ready to take care of my situation, before I was, that is quick service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is a super value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is a super value - I have used it for repair or replacement many times over the years. It pays for itself in the long run. I never buy a major appliance or electronics without it. And only Best Buy has the Best Buy Geek Squad service. It is one of the main reasons I buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional Service explaining how to properly setup tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gsp is a must for all my products from best buy. I dont really recommend totaltech if you don’t need computer help. But if you are a frequent buyer i recommend just purchasing the geeksquad protection plan on your items. If you purchase totaltech youll be paying more for the membership every year than the plan outright for each item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to never have to use this on the TV we purchased for the family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 5-Yr warranty from Best Buy for our 55-in TV. We had a problem about 2 years later which was fully covered by the plan. We had a pixel issue about 5 months later which couldn't be fixed. Best Buy replaced the TV with the newest version for no charge at all. They even delivered it to my house and picked up on the old one! I will be buying the plan again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install new mount & TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents did a great job mounting my tv and hooking everything up plus a some basic training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty for the insignia tv. Really reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a subscription that I plan to use if there is an issue with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.v. protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This right here is a must have. They brought in my TV and it had a crack in the middle of it and I called them and they came out the next day with a brand new TV. They didn't ask a lot of questions they just replaced it they said my warranty was good and it was here to help me answer me if I had any problems or complications called them and they will take care of everything. Having a warranty on your stuff that you purchase at Best Buy is the best thing that you can ever do.

    I would recommend this to a friend