Customer Ratings & Reviews

We needed a TV fast for New Years so we looked for Open bix desls at the store. The price was great. But I have been super pleased with the picture quality snd ease of use. Hooking up DirecTv was a breeze and I hooked up blue ray, Vcr, Atari 2600, nintendo64 and a multiple game player (Nes,sega,sense, all work great! I love the smart tv menu LG uses its very user friendly. And extras like channel plus, amszon hulu etc are great. it has the ability to wirelessly connect to your phone. Wireless network setup was a breeze. I would recommend this TV

Bought the protection plan incase the unthinkable happens to an open box item

What more do you expect? It's a plan there in case you break it.

Tv was wonderful. Loved the picture quality and interface! Would definitely purchase again. Im starting to really become a fan of roku tvs as a brand.

Love the help I get when bring the item in to the store

Great value if you can’t afford to replace the tv. I’ve never had to use geek squad. The policy goes into effect after one year of purchase. Sometimes dealing with Sony or lg isn’t the best experience. Depending on how big your tv is you might value the in home service.

Excellent picture and sound. I would recommend this TV to anyone. Great quality and very sturdy stand

Always buy the warranty. Bought it for an LG we used to have and glad I did cus that tv took a dump on me. Best Buy made it easy to replace

I would never not have this extended warranty. I’ve used it many times and it made me feel very confident to continue to purchase these by the way they handle problems.

The color and black spots are impeccable! The best tv I've owned!

So easy and worth it! 5 year protection plan on a Hi Sense tv, it lasted about 4. 2 phone calls and 3 days later, brand new TV delovered to my door and they hauled away the old.

Great picture and quality would highly recommend it.

Worth every penny. I had an HDMI port go bad in my LG C1 they came to the house replaced the entire board within 30 minutes and did not cost me anything extra. The service guys were excellent and friendly. Highly recommend when making expensive purchases.

I love it its an ok size for my room not too small and great price for Black Friday

Very excellent and great work. I took in my laptop computer that was all messed up and yes they fixed the problem and it didn’t take long. If you don’t have it get it.

I am very thankful that I had a two year warranty because I needed to use it and it enabled me to get another TV

I’ve been shopping for my electronics at Best Buy for longer than I can remember. I love the Geek Squad and I love the protection plans. Unfortunately I’ve had to use the plans over the years and I’ve never been disappointed in the repairs or replacements.

With the age of the net, these type of services are sort of outdated.

I always get the geek squad protection plan. It was a breeze submitting a claim 2 WEEKS before it expired. Geek squad attempted to repair my tv and when they couldn’t I was given store credit to purchase a new ones no questions asked.

The geek squad was called out our vacation camping area to diagnose and solve a problem that I was having getting my newly purchased television connected up in my Airstream trailer. They showed up and within approximately 30 minutes they had my TV hooked up and we’re out of there. These technicians were very knowledgeable and professional. Thank you Robert w. & Sandee Ott