Customer Ratings & Reviews

I love the 2 year replacement option better, it's not offered on the TV's. I've gotten 2 out of 3 bad TV's from Best Buy in the last 5 years and had I not purchased this, I would have been out my money. I suggest if you are buying a TV, just pay the extra cash and get a good named brand one like Samsung or Vizio. DO NOT go with the Toshiba or Hisense TV's, they SUCK and you are throwing your money away.

If I could give it 0 stars I would. I bought a 77" Sony OLED from them a year ago. My previous TV had been broken by a Toddler visiting my house so I asked the sales associate if their protection plan covered a cracked screen like a toddler throwing a balloon weight through the TV. He assured me that it would. Well... we moved and guess what, after taking all the precautions to make sure the TV did not suffer any damage, the screen cracked. Best buy now states they don't cover cracked screens on Sony OLEDs... I was conned into buying an expensive warranty for the sole purpose of accidental damage on a TV that is now useless. Beware, their sales associates don't know what they are talking about. Looking at it in the best light the sales associate sold us the wrong protection plan. In the worst light, he conned us into a membership with basic protection plan to get a bonus or some kind of kickback when what we wanted was the protection plan with accidental damage coverage.

I recommend always purchasing an extending warranty with any electronic/appliance you buy these days. It has paid off for me in so many ways, whereas I would be stuck with a huge repair bill or an unusable product. Best Buy has always been terrific about honoring their extended warranties, with with repair or replacement. The Geek Squad has always been easy to deal with, whether in store or home delivery and set up.

Comes in handy when ya need it would get again in the future.

So happy I purchased this but I don’t think I’ll need it

Always good to get 5 year warranty. I had a Plasma TV 15 years ago that went up on me with 2 weeks remaining on a five year warranty and Best Buy offered me a comparable replacement TV or value applied to an upgrade. I upgraded and enjoyed the hugely applied discount and TV.

The agents helped me with picking the best tv mount for my needs.

Always great experience and service, appointments always in time

To have 5 years of worry-free warranty for a very few bucks just makes enormous amount of sense.

Exceptional service provided by the Geek Squad. Best Buy is my go to for all electronics. They provide great customer service, products and prices.

Haven’t had to use but it’s nice knowing they have my back if anything happens!

Great TV. I've had other large TV's but this one is pretty good. Very light and pretty easy to setup. The color black comes in pretty clear and doesn't blend in with everything else.

I love this tv..Picture quality is beautiful. The sound is wonderful

Can’t go wrong with Geek Squad protection, ease of mind having coverage if something happens.

Very nice plan it's a good investment for my TV it's always good to buy a plan

This very much helps a lot when you have big purchases. You need to protect your products at all times and geek. Squad protection is very helpful.

Haven’t had to use it yet but protection to me is very necessary n at that price for 5 years was great!

very good deal-its good when at if your tv goes out and it doesnt work basically you get a new tv

Geek Squad, need I say more? Excellent cover to have should the worst happen and a must for all the electronice here in this house. If we buy anything new, it will always be bought with a Geek Squad Protection Plan.

If you are purchasing a high end tv or high end Home theater setup, get this. I am not a believer in protection plans for almost all products , but i have purchased this for Both of my LG tvs and i am so glad i did,. Had issues with burn in on my first LG and Geek Squad was extremely helpful and lived up to the warranty. EXCELLENT< THANK YOU BEST BUY!!!!!