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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30534 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 30,534 reviews
  • Rated 5 out of 5 stars

    OLED Burn-in Protection for Heavy Users=No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only third-party Protection Plan or Warranty offered that I know of that has protection against OLED Screen Burn. This alone made it an excellent puchase for me and allowed me the peace of mind to use my TV without the fear of permanent image retention being a factor.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worh thw price. The tv i had the protection on went out, and the plan covered it completely. I'm currently trying tonadd the same protection plan to the new replacement tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we purchased as the tv developed a bad panel and was not fun to look at. Use of the warranty was very easy and painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad changed my tv components when i bought my first samsung and everytime I had an issue with the TV they would take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option if you need to use the service to service electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i get protection i can trust at a good price geek squad for the win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and efficient and neat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys on geek squad much prefer over contractors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is three service calls before an exchange. Tech was on time and courteous. Finally after 45 days authorization for exchange was given. Authorized 50 inch as 49 was no longer made with one model drop. Still worth the money !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" samsung s90c qd-oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with 55" samsung s90c qd-oled. colors are vibrant ,Crystal clear picture and wildly thin profile. Good build quality. Game experience is top notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good piece of mind purchase. My parents used this service on failed tv and had no issues whats so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people and great help they answered all my questions right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting my TV fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. Very Helpful. I love the 24/7 support they have. My son threw somthing at my tv but because I have the protection I can get the TV fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must to protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way to go to protect your investment ... A must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With every penny never had a problem with it has saved me many times over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave five stars for the value. At $20 per year for 5 years on a 75" TV is quite reasonable. Although I haven't had anything go bad on me under an extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy is the Best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty for electronics! Feel much safer with the Geeksquad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy delivery and great service online. Will buy online again. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable and have the answers I need if there's an issue with my tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Geek Sqad for several years. Love that we can cover all of our devices. Any issues just take it in and drop it off. very quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people great service answered all my questions

    I would recommend this to a friend