Customer Ratings & Reviews

love buying my merchandise from best buy great customer service and products and warranty

I have always purchased this option, and have used it twice. Both times I was completely satisfied with the service. Fast, no nonsense, and professional service.

I have always purchased this option, and have used it twice. Both times I was completely satisfied with the service. Fast, no nonsense, and professional service.

Omg where do I start i love my Pioneer tv I can play my ps5 and graphics are amazing I love how my movies is 4k I just love it

Best service ever I can live worry free for the next 5 yrs knowing that if anything happens to my protected item it will be repaired or replaced at no cost to me. Best Buy’s protection is a must whenever you prurchased expensive high quality in home items . Protect your purchases better safe than sorry!

Very great and informative, i feel more positive with my purchase

The agents were on time, neat, left no mess. Made sure all connections displayed properly.

The agent mounted my tv and connected to my firestick

Official Rules NO PURCHASE OR PAYMENT OF MONEY IS NECESSARY TO ENTER OR WIN THIS SWEEPSTAKES. A PURCHASE OR PAYMENT OF MONEY WILL NOT IMPROVE THE CHANCES OF WINNING

Love this wall mount very sturdy would recommend this to everyone

So far haven’t used it at all I am wondering if it was worth it and to that I say I can’t wait to try out the actual services but to be honest I would Rather have the product last and be trouble free

They helped me mount my tv and when it had issues with they were able to help me out and get my tv fixed, and fast, I might add. Very excellent customer service.

Haven't needed their services, but happy with that!

This is a no-brainer. I signed up again for my new TV. They setup the TV, make all connections and ensure it is ALL working before they leave. They are prompt, courteous and very, very knowledgeable.

Love the tv and it seats good on the mount, shows clear

seeing the horrible quality control of tvs this year, it’s really nice they come out and pick up tv from your house, i’ve been dealing with 20-30 samung tvs this year because of the bad DSE or banding in the screen, so it’s nice i can try getting a tvs and not have to drive 30 mins every week

We didn't hesitate to get this service warranty from geek squad for my 65" smart TV. This TV was an upgraded Replacement to our 55" which broke down beyond repair before the geek squad warranty expired.

Upgraded from a 55” and it was a great decision. Love it !

very helpful in helping to exchange item. Only drawback was it was not volunteered to set up equipment weather it would be free or at an added cost and I did not think to ask as prior television was set up by delivery personnel.

Geek squad extra protection never disappoints folks!!! I highly recommend it to cover your expensive electronics