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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30289 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 30,289 reviews
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best plan you can buy. Trust me with the way electonics are made now with their useful shelf lives, its best to have extra protection. you will need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I will always add the geek squad warranty. It has paid off many times. Especially on my gaming keyboards and fitness watches.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the satisfaction

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the satisfaction of knowing that I have my stuff protected, especially because I purchased an open-box item.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the satisfaction

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the satisfaction of knowing that I have my stuff protected, especially because I purchased an open-box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta keep the things we love protected. And that’s why I got this. So far I haven’t needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased protection on my last TV, which stopped working out of nowhere. A Geek Squad member tried some trouble shooting techniques & ordered a spare part. Upon his second visit, the part didn't fix the issue. He ordered the upgraded version. I didn't have to pay anything for the TV nor his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've thankfully only had to use the protection plan a few times, but the service and resolutions were always satisfactory. I wouldn't get for cheap items, but anything over $500 is definitely worth it! I buy many items from best buy, and always get the protection plan for major items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection I didn’t know I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service by the geek squad. Great to have because you never know when you will need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always amazing and knowledgable each and evey time I have had to call or have them fix something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Protection Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad protection years ago when I bought a few things from Best Buy so when I went to purchase some things recently I updated Buy Geek protection selection very happy with it I actually had to use it at least once or twice in the past when I had some problems with products that I bought from Best Buy and have a Geek Squad protection definitely save me a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a true believer in the warranty program for big ticket items. I had purchased a TV previously and after a few years there were major issues. Geek squad came & removed older TV and gave me full credit to purchase a replacement. They then came & installed the new TV. They were great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty covers everything for 5 years! seems like a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrival time was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service by the geek squad personnel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs are hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 1st expensive TV. Haven’t had to use it but have used this warranty before for different products. Best Buy does a wonderful job and are quick to respond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay prepared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always got to get the protection plan. You never know when you’ll need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    living room tv extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have this a five year extended warranty gives you peace for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use this thankfully but I purchase it and out it on anything I get. Id rather be safe than sorry bc I’ve been very sorry before when something has broke and there was not a single thing I could do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is good service provider with quick complaints actions

    I would recommend this to a friend