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Customer reviews

Rating 4.7 out of 5 stars with 30554 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 30,554 reviews
  • Rated 5 out of 5 stars

    Warranty Well Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad from Best Buy is wonderful, this is my second warranty with Best Buy. The one I already purchased for my washing machine was well worth the purchase, the Geek Squad would send someone to the house to do the repairs free of charges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this just in case, never been happier. Got this for our TV and safe to say it's nice to have. Haven't had any issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the money. all electronics are made NOT TO LAST these days. usually about 3-4 yrs. so these warranties are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet made it valid, but to protect the equipment it was necessary to extend the warranty

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great investment

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this system before and it was great! The subwoofer worked amazing during action scenes. This one I purchased for my mother and she is living it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection I didn’t know I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service by the geek squad. Great to have because you never know when you will need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service protection really comes in handy. I am able to get help with fixes or troubleshooting on the covered devices whenever I need. It is a real god-send

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the job done. Nice and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and mounted my TV and did a real professionally asked me where I wanted it made sure the size and indications was all correct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saves my sanity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is worth every penny! It is always there to help out with the ever-changing cyber world. Always pleasant, patient and efficient. They take the worry out of dealing with technology! Glad they have my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must add on with new equipment. Even if you don’t even use it, it’s worth it for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek-squad rocks and best buy treats u with high priority when u have an issue no hassle service and they are so knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a LG 4K smart tv from Best Buy and added the 5 year Geek Squad Protection to extend the manufacture warranty. Due to brown outs and other voltage irregularities, having this added protection provides peace of mind. A must add on at point of purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use this, but I know geek squad is great at what they do and I recommend getting this good warranty just in case something we’re to happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They been so helpful threw the time i had the membership you can always ask questions they walk you threw it or a quick chat if you on the run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my TV. Tje replacement parts were unavailable. My TV without was replaced without a deduction for depreciation and without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy super plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I've purchased the extra protection plan. After speaking with the sales associate I agreed it was a good idea and had value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy that I have the geek squad 2-year protection plan it gives me a little peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Samsung TV in store. Customer sevice was very helpful with my purchase. I am very happy with my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for daily use TV's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you use your TV daily! I replaced my TV with a small cost to upgrade and include the new protection. I will always purchase this with all the TV's I intend to use daily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Coverae

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it, but the coverage is good for a good price. Only negative is that I would have to bring it in because it is smaller than 42". I guess that is OK, but I am a small 65+ woman. Not easy for me.

    I would recommend this to a friend