Customer Ratings & Reviews

Purchased the 5 year warranty since so many electronics don’t have a long life span. It’s inexpensive and hopefully we never need it, but we have the peace of mind.

Easy to use if you needed. Rarely have to but when I did simple easy

I got this coverage because we are moving to CT in June and I wanted to protect my new TV for the move. Turned out I needed it about a month after I bought the TV. Called the Geek Squad and they came right out. Ordered the part and had it shipped to my home. They were there 2 days later and installed the part and TV has worked great ever since.

A very good service they work fast and fix my problem

Geek squad is good service provider with quick complaints actions

It is a must unless you are a computer guru yourself. I have used them multiple times fir some minor glitches with new computer. They are available if you call at less busy times of the day and know what they are doing to get your computer running as it should again.

Any time of purchase big ticket items , I always purchase a warranty it’s better to be safe than sorry. You just never know when the device you purchased made malfunction. Things are just not built the same way

An extended warranty from BestBuy is a great idea for expensive items like refrigerators. I used it once for the ice maker and later when the compressor went out. After a couple of repairs, they decided to replace the whole refrigerator. Thank goodness I bought the extended warranty!

Mounting was already in place. This is a replacement television and a birthday present for my grandson.

At first i pondered was this goin to be a good buy, for such a low price. After owning it for a few months i now realize that its wasnt just a good buy but a GREAT ONE

Great service no problems at all. Would use again !

We depend on the Geek Squad to help us when we have issues we cannot resolve on our own. Having the Service gives us peace of mind and the squad members are always courteous, respectful, knowledgeable, and available.

I love Geek squad service. Have never had an issue with them. They came and checked my tv that was having issues. Very professional and answered all my questions

So glad to be able to have this protection because with having 3 boys in the house, you never know what could happen.

Geek Squad are always Excellent! Very important to have

Good value for extended coverage in case something goes wrong after manufacturer warranty expires.

I know, I know. "these plans are for suckers" All I have to say is that with out the plan on my old unit Id be shelling out $1000+ to buy a new one. All i had to do was call Geek Squad and they sent someone out to fix it. A week later they said they couldn't get the part and and told me to go into the store and pick out a new one. very easy process

My 5-Year Standard Geek Squad Protection Plan Is a Must -Have And A Masterpiece, The Plan Provides Adequate Timelines To Service And Protect Your Best Buy's Purchases And Assets. I Geek In, I Don't Geek Out !

I purchased a 40" Sony with extended warranty. At about month 14, std warranty ended at month 12, I suffered a lightning strike that took out my TV. I brought it in to Best Buy, they shipped it off for analysis and they gave me a full credit. I used that credit plus some cash to purchase a new Sony 65" XBR 4k TV. Awesome pic.

Geek squad warranties always a good choice for me. I’ve purchased a warranty on almost everything electronic I buy and have only had to use it once. Excellent quality and service! Spend the extra money. It’s worth it because you never know.